Viking DDSF136DSS Use and Care Manual - Page 16

Troubleshooting

Page 16 highlights

Troubleshooting Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Refrigerator Operation The refrigerator will not operate • Power cord unplugged? Plug into a grounded 3 prong outlet. • Is outlet working? Plug in a lamp to see if the outlet is working. • Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • Are controls on? Make sure the refrigerator controls are on. See "Using the Controls." • New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. To maximize energy efficiency, the compressor changes speed to provide just the right amount of cooling as it is needed. Your refrigerator may run as much as 100% of the time, but it will still use less energy than an older refrigerator. You may notice that it runs more often when the room is warm, a large amount of food is added to either compartment, or the doors are opened often. The refrigerator is noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation. • Buzzing - heard when the water valve opens to fill the ice maker • Pulsating - fans/compressor adjusting to optimize performance • Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator • Sizzling/Gurgling - water dripping on the heater during defrost cycle 16

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16
Troubleshooting
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
The refrigerator will not operate
Power cord unplugged?
Plug into a grounded 3 prong outlet.
Is outlet working?
Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit
breaker. If the problem continues, call an electrician.
Are controls on?
Make sure the refrigerator controls are on. See “Using the Controls.”
New installation?
Allow 24 hours following installation for the refrigerator to cool completely.
NOTE:
Adjusting the temperature controls to coldest setting will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-efficiency compressor
and fans. To maximize energy efficiency, the compressor changes speed to provide just the right
amount of cooling as it is needed. Your refrigerator may run as much as 100% of the time, but it
will still use less energy than an older refrigerator. You may notice that it runs more often when the
room is warm, a large amount of food is added to either compartment, or the doors are opened
often.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermit-
tent noises from your new refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
Buzzing
- heard when the water valve opens to fill the ice maker
Pulsating
- fans/compressor adjusting to optimize performance
Rattling
- flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling
- water dripping on the heater during defrost cycle