Vtech DigiArt Creative Easel User Manual - Page 15

IMPORTANT NOTE Troubleshooting Problem The unit does not turn ON. The unit gives an incorrect response. The magic pen cannot draw on some dots. Possible solution(s) 1. Reload the batteries to reset the unit. Please refer to Battery Replacement section for the instructions. 2. Batteries may be exhausted, please replace with a new set of batteries. 1. Batteries may be exhausted, please replace with a new set of batteries. 2. Humidity may cause interference with the unit. Please be sure the unit is in a dry area. 1. Make sure the LED screen is not covered by paper, dry-erase marker drawings or other dirt. Otherwise, the sensitivity of the MAGIC PEN will be affected and may not work properly. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going to our web site at www.vtechkids.com and filling out our Contact Us form located under the Customer Support link. A service representative will be happy to help you. IMPORTANT NOTE: Creating and developing VTech® products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going to our web site at www.vtechkids.com and filling out our Contact Us form located under the Customer Support link with any problems and/or suggestions that you might have. A service representative will be happy to help you. 15