Vtech MI6807 User Manual - Page 29

Troubleshooting Problem Suggestion My calls fade in and out while I'm using my handset. The CHARGE light is off. • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. • Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is in operation. Do not install this telephone in the same outlet or near the microwave oven. • If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/ surge protector) into a different location. If this solves the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone to a higher location. The telephone will have better reception when installed in a high area. • If the other telephones in your home are having the same problem, the problem is in your wiring or local service. • Clean the handset and charging contacts on the telephone base each month using a pencil eraser or cloth. • Make sure the power and line cords are plugged in correctly and firmly. • Reset the telephone base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and the telephone to synchronize. • Your telephone might be malfunctioning. Please refer to the Warranty section of this user's manual for further instruction. Additional information www.vtechphones.com 29