Vtech Tote & Go Laptop- Pink Web Connected User Manual - Page 13

NOTE: This will delete all your downloads and require you to create a new user ID when connecting to the VTech® Learning Lodge NavigatorTM. If the VTech® Tote & Go LaptopTM is connected properly, you will see SOFTWARE INSTALLATION / CARE & MAINTENANCE this picture shown on the screen of your VTech® Tote & Go LaptopTM . Your progress will automatically upload to the computer. And you will be taken directly to the VTech® Learning Lodge NavigatorTM website, where you can enjoy all of the online features. CARE & MAINTENANCE 1. Keep the unit clean by wiping it with a slightly damp cloth. 2. Keep the unit out of direct sunlight and away from any direct heat source. 3. Remove the batteries when the unit is not in use for an extended period of time. 4. Do not drop the unit on a hard surface and do not expose the unit to moisture or water. TROUBLESHOOTING If for some reason the program/activity stops working, please follow these steps: 1. Turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit ON. The unit should now be ready to play again. 5. If the product still does not work, replace with an entire set of new batteries. 6. If the screen is frozen and not responding to any input, insert the tip of a paper clip (or a similar object without a sharp tip) into the small hole labeled "RESET" located on the bottom of the unit. TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. 11