Western Digital HPBAAD0020HBK Quick Install Guide (pdf) - Page 7

Warranty Information Obtaining Warranty Service Western Digital (WD) values your business and always strives to provide you the very best of service. No limited warranty is provided by WD unless your WD Product (Product) was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. See below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (Americas, Europe-Middle East-Africa, or Asia Pacific) where the Product was first shipped by WD. Important: If your Product was originally purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. Contact the place of purchase or the system manufacturer directly for warranty service. Return Material Authorization No Product may be returned directly to WD without first contacting WD for a Return Material Authorization (RMA) number. An RMA number may be obtained from our online support website at support.wdc.com. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped pre-paid and insured to the address on the RMA in an approved shipping container. Your original box and packaging materials should be kept for storing or shipping your Product. For information on approved shipping containers, visit our product support website at support.wdc.com. Limited Warranty WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WD's specification for the particular Product. Duration of Warranty The warranty period commences from the date of manufacture appearing on the Product label of the original Product purchase. To verify this period for your Product, visit product support website at support.wdc.com. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you. Other Warranty Limitations For further important information on limitations on WD's warranty, see below or visit our product support website at support.wdc.com and click on Warranty Policy. Disclaimer of Warranties There are no warranties which extend beyond the face of the WD limited warranty. WD disclaims all other warranties, expressed or implied, regarding the Products, including any implied warranties of merchantability, fitness for a particular purpose or noninfringement. In the United States, some laws do not allow the exclusion of the implied warranties. Your Use of the Product WD will have no liability for any Product returned if WD determines that: • The product was stolen from WD. • The asserted defect: a. is not present, b. cannot reasonably be fixed because of damage occurring when the Product was in the possession of someone other than WD, or c. is attributable to misuse, improper installation, alteration (including removing or obliterating labels), accident or mishandling while in the possession of someone other than WD. • The Product was not sold to you as new. Limitation of Remedies Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product. WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer. Limitation of Damages WD's entire liability for any defective Product shall in no event exceed the purchase price for the defective Product. This limitation applies even if WD cannot or does not repair or replace any defective Product and your exclusive remedy fails of its essential purpose. No Consequential or Other Damages WD has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of products arising from a defect in any Product. In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Online Warranty Inquiry For further warranty information and inquiries, visit our product support website at support.wdc.com and click on Warranty Policy. The new online Warranty Inquiry System will provide warranty status based on the serial number of the Product. Extended Warranty Certain WD products may be eligible for purchase of additional or extended warranty options. For further details, visit our product support website at support.wdc.com and click on Warranty Policy. Western Digital and WD are registered trademarks; and the WD logo, Data Lifeguard, and Data Lifeguard Tools are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies. Western Digital reserves the right to change specifications at any time without notice. © 2006 Western Digital Technologies, Inc. All rights reserved. 2079-001026-213 Aug 2006 -6-