Western Digital My DVR Expander USB Edition Quick Install Guide - Page 7

3 Disconnecting My DVR Expander CAUTION: Always unplug the power cord from the electrical outlet before disconnecting the AC adapter from the DVR Expander. Disconnect the AC adapter cord and USB cable from the DVR Expander to properly disconnect the device. Troubleshooting If the DVR Expander is not working correctly with your DVR, follow these steps: 1. Disconnect the power cable from the DVR. 2. Disconnect the power adapter from the DVR Expander. 3. Disconnect the USB cable from the DVR and the DVR Expander. 4. Securely reconnect the USB cable to the DVR Expander and reconnect to the DVR. 5. Reconnect the power adapter to the DVR Expander, and wait approximately 15 seconds for the drive to power on. 6. Reconnect the power cable to the DVR. If the procedure above does not resolve the problem, determine whether the problem is with the DVR or with the DVR Expander as follows: 1. Disconnect the power cable from the DVR. 2. Disconnect the power cord from the DVR Expander. 3. Disconnect the USB cable from the DVR and the DVR Expander. 4. Reconnect the power adapter to the DVR. My DVR Expander USB Edition | 6