Western Digital Sentinel DS5100 Administrator and Maintenance Guide - Page 2
WD® Service and Support, WD Guardian Services, Accessing Online Support - manual
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WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. WD Guardian™ Services premium Technical Support and Extended Warranty services are also available for Small Business customers. Contact WD Technical support at http://support.wd.com for information about this extra level of support and how to obtain it. Your product includes 30 days of free telephone support during the 1-year standard limited warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product on the Registration page on the user interface or online at http://register.wd.com. WD Guardian Services When you need a little help from an expert, we'll take care of you! WD Guardian Services offers flexible, affordable and hassle-free technical support and extended warranty plans with a variety of benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details. Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads - Download drivers, software, and updates for your WD product. • Registration - Register your WD product to get the latest updates and special offers. • Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. • Knowledge Base - Enter keyword, phrase, answer ID, or PID. • Installation - Get manuals, installation guides, and documentation for your WD product. • WD Community - Share your thoughts and connect with other WD users.