Western Digital Sentinel DS5100 Administrator and Maintenance Guide - Page 81

Drive <Drive, Power Supply

Page 81 highlights

TROUBLESHOOTING LCD Imminent Failure Boot Drive Invalid Drive Invalid Drive Capacity Network Disconnected Power Supply Failed Reboot Required Software Update Complete Software Update Downloading Software Update Reboot Required WD Software Update Available WD Software Update Failed Description S.M.A.R.T early detection found a premature drive failure condition on one of the boot drives. Troubleshooting Replace the defective drive as soon as possible to stop RAID from going into a degraded state. The inserted drive is not compatible with the device. The new drive capacity is either greater or smaller than the drive you replaced. The ethernet port does not have network activity. Power supply 1 or 2 failed. The system requires a reboot. Replace the inserted drive with an approved drive. See Dashboard>Monitor> Tasks for a list of approved drives. Replace the inserted drive with a drive that has the correct drive capacity. Restore network connectivity. Replace the defective power supply. • Access the Dashboard (See "Accessing the Dashboard" on page 25.) • Click Monitor on the navigation bar. • Check the Power Adapter area to review the status of your power supply. • Obtain and install a comparable power supply. Safely reboot the system. The software update process is complete. Check the Alert Viewer to verify the completion of the software update. A software update is being downloaded to the system. Allow the process to fully complete. No action is required. The software update is complete. The system requires a reboot. There is a WD software update available for download. The WD software update failed. The reboot is normally automatic. If it does not occur, perform a manual reboot. Access and perform the update. • Access the Dashboard (See "Accessing the Dashboard" on page 25.) • Click Monitor on the navigation bar. • Click the Software Update tab. • Click Check for Updates. • Click Download and Install to update the software. Repeat the Software update process again. WD SENTINEL DS5100/DS6100 75 ADMINISTRATOR AND MAINTENANCE GUIDE

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TROUBLESHOOTING
75
WD SENTINEL DS5100/DS6100
ADMINISTRATOR AND MAINTENANCE GUIDE
Imminent
Failure Boot
Drive <Drive
Name>
S.M.A.R.T early detection found a
premature drive failure condition on
one of the boot drives.
Replace the defective drive as soon
as possible to stop RAID from
going into a degraded state.
Invalid Drive
The inserted drive is not compatible
with the device.
Replace the inserted drive with an
approved drive. See
Dashboard>Monitor> Tasks
for a
list of approved drives.
Invalid Drive
Capacity
The new drive capacity is either
greater or smaller than the drive you
replaced.
Replace the inserted drive with a
drive that has the correct drive
capacity.
Network
Disconnected
The ethernet port does not have
network activity.
Restore network connectivity.
Power Supply
<Supply #>
Failed
Power supply 1 or 2 failed.
Replace the defective power
supply.
Access the Dashboard (See
“Accessing the Dashboard” on
page 25.)
Click
Monitor
on the navigation
bar.
Check the Power Adapter area to
review the status of your power
supply.
Obtain and install a comparable
power supply.
Reboot
Required
The system requires a reboot.
Safely reboot the system.
Software
Update
Complete
The software update process is
complete.
Check the Alert Viewer to verify the
completion of the software update.
Software
Update
Downloading
A software update is being
downloaded to the system.
Allow the process to fully complete.
No action is required.
Software
Update Reboot
Required
The software update is complete.
The system requires a reboot.
The reboot is normally automatic. If
it does not occur, perform a manual
reboot.
WD Software
Update
Available
There is a WD software update
available for download.
Access and perform the update.
Access the Dashboard (See
“Accessing the Dashboard” on
page 25.)
Click
Monitor
on the navigation
bar.
Click the
Software Update
tab.
Click
Check for Updates
.
Click
Download
and
Install
to
update the software.
WD Software
Update Failed
The WD software update failed.
Repeat the Software update
process again.
LCD
Description
Troubleshooting