Western Digital WDBABG0000NBK User Manual (pdf) - Page 55

Problem, Solution, Usb Device, Remote Control, Firmware Upgrade, File Management

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Page 55 highlights

WD TV Mini Media Player User Manual Problem Solution USB DEVICE The attached USB device is not visible on the Home screen. REMOTE CONTROL The media player remote control does not work. FIRMWARE UPGRADE The firmware upgrade is unsuccessful. FILE MANAGEMENT Unable to copy or delete file. • WD Mini TV Media Player only supports mass USB storage mode. Make sure that the USB device is configured as a "mass storage device." • Make sure the USB device's file system is supported (NTFS, FAT/FAT32, or HFS+). • Press only one button at a time. • Make sure the batteries are properly inserted. • The batteries may already be drained. Replace batteries with new ones. • Make sure that the path between the remote control and the media player is not blocked. • Make sure to download the latest firmware version. • Make sure all connections are correctly installed. • Make sure the firmware file is placed in the root directory of the USB storage device. • Make sure that the firmware file name has not been changed. • • Make sure the file or storage device is not locked to Read-only. • Verify that there is enough space on the destination drive. SYSTEM MAINTENANCE - 51

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WD TV Mini Media Player
User Manual
SYSTEM MAINTENANCE – 51
USB DEVICE
The attached USB device is not visible
on the Home screen.
•
WD Mini TV Media Player only supports mass USB
storage mode. Make sure that the USB device is
configured as a "mass storage device."
•
Make sure the USB device’s file system is supported
(NTFS, FAT/FAT32, or HFS+).
REMOTE CONTROL
The media player remote control does
not work.
•
Press only one button at a time.
•
Make sure the batteries are properly inserted.
•
The batteries may already be drained. Replace
batteries with new ones.
•
Make sure that the path between the remote control
and the media player is not blocked.
FIRMWARE UPGRADE
The firmware upgrade is unsuccessful.
•
Make sure to download the latest firmware version.
•
Make sure all connections are correctly installed.
•
Make sure the firmware file is placed in the root
directory of the USB storage device.
•
Make sure that the firmware file name has not been
changed.
FILE MANAGEMENT
•
Unable to copy or delete file.
•
Make sure the file or storage device is not locked to
Read-only.
•
Verify that there is enough space on the destination
drive.
Problem
Solution