Western Digital WDBABG0000NBK User Manual (pdf) - Page 56

Common Error Messages, Frequently Asked Questions, How do I find media files?

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Common Error Messages WD TV Mini Media Player User Manual If this message appears HOME No storage present. Unrecognized storage. Question XX: WD USB HDD Trouble Shooting CONTENT PLAYBACK The video is out of supported resolution. Unable to play the selected file. Please recreate the file by using media editing software. Perform this action Attach the USB device that contains your media files. The USB device model is not supported. Use another USB device. This indicates a system diagnostic failure. Contact WD Technical Support for assistance. WD TV media player only decodes in standard definition resolution of up to 576. 1. Resample the video to the supported resolution. See the Supported Formats table on page 49. 1. Eject and disconnect the USB device from the media player. 2. Connect the USB device to your computer and make sure the file format is correct. You can use media editing software to recreate the file in a compatible format. 3. Attach the USB device to the media player again. Frequently Asked Questions How do I find media files? Several media player applications are currently available, such as Winamp and iTunes, that let you play, arrange, and edit media files. These media players also let you edit the metadata information for media files. You can search the Internet with your browser to locate where these applications are available for download. How do I convert my media files? Converting media files requires the use of a media converter application, many of which are available for download. Search the internet with your browser to locate these applications. How do I copy the files from my music CD to my computer? Digital audio extraction, or Ripping, is the process of copying audio (or video) content to a hard drive, typically from removable media, such as CDs or DVDs, or from media streams. To rip music from CDs to a computer: 1. Insert the CD into the optical drive of your computer. 2. Open the program that you use to rip the music to your computer, such as iTunes or Windows Media Player. SYSTEM MAINTENANCE - 52

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WD TV Mini Media Player
User Manual
SYSTEM MAINTENANCE – 52
Common Error Messages
Frequently Asked Questions
How do I find media files?
Several media player applications are currently available, such as Winamp and
iTunes, that let you play, arrange, and edit media files. These media players also let
you edit the metadata information for media files. You can search the Internet with
your browser to locate where these applications are available for download.
How do I convert my media files?
Converting media files requires the use of a media converter application, many of
which are available for download. Search the internet with your browser to locate
these applications.
How do I copy the files from my music CD to my computer?
Digital audio extraction, or
Ripping
, is the process of copying audio (or video) content
to a hard drive, typically from removable media, such as CDs or DVDs, or from media
streams.
To rip music from CDs to a computer:
1.
Insert the CD into the optical drive of your computer.
2.
Open the program that you use to rip the music to your computer, such as iTunes
or Windows Media Player.
If this message appears
Perform this action
HOME
No storage present.
Attach the USB device that contains your media files.
Unrecognized storage.
The USB device model is not supported. Use another
USB device.
Question XX: WD USB HDD
Trouble Shooting
This indicates a system diagnostic failure. Contact WD
Technical Support for assistance.
CONTENT PLAYBACK
The video is out of supported
resolution.
WD TV media player only decodes in standard definition
resolution of up to 576.
1.
Resample the video to the supported resolution. See
the Supported Formats table on page 49.
Unable to play the selected file. Please
recreate the file by using media editing
software.
1.
Eject and disconnect the USB device from the
media player.
2.
Connect the USB device to your computer and
make sure the file format is correct.
You can use media editing software to recreate the
file in a compatible format.
3.
Attach the USB device to the media player again.