Whirlpool ET0MSRXTL Owners Manual - Page 13

The doors will not close completely s Are food packages blocking the door open? Rearrange containers so that they fit more tightly and take up less space. s Are the crisper cover, pans, shelves, bins, or baskets out of position? Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See the "Refrigerator Features" section for more information. s Are the gaskets sticking? Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning. s Does the refrigerator wobble or seem unstable? Level the refrigerator. See the "Door Closing and Alignment" section. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right, because they are made with the same precision used to build every new WHIRLPOOL® appliance. To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center. In the U.S.A. Call the Customer Interaction Center toll free: 1-800-253-1301. Our consultants provide assistance with: s Features and specifications on our full line of appliances. s Installation information. s Use and maintenance procedures. s Accessory and repair parts sales. s Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). s Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at: Whirlpool Brand Home Appliances Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada Call the Whirlpool Canada Inc. Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST). Our consultants provide assistance with: s Features and specifications on our full line of appliances. s Referrals to local dealers. For service in Canada Call 1-800-807-6777. Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at: Whirlpool Canada Inc. Customer Interaction Center 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. 13