Whirlpool WFW5620HW Owners Manual - Page 54
If you experience, Possible Causes, Solution, Washer Not Performing As Expected cont.
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com.tw. If you experience Possible Causes Washer Not Performing As Expected (cont.) Washer won't run or fill; washer stops working (cont.) The load size is being sensed. Normal washer operation. Solution After the load size is sensed, the estimated time based on load size will be displayed and water will be added. Door must be completely closed and latched for washer to run. The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak. Washer may be stopped to reduce suds. Use only a proper amount of HE detergent. The washer door is not firmly shut. Cold Wash uses less water in the beginning of the cycle to provide a high concentration of detergent for optimal cleaning action. Following this concentrated tumbling, more water is used to complete the wash. During the first 20 minutes of the Clean Washer with affresh cycle, it will activate the steamer but the drum will not spin or fill with water. You may see condensation on the door window during this initial phase. If you are using an affresh Washer Cleaner tablet, it will not dissolve completely during the steam phase. This is normal. The door must be closed during operation. On some models: The Load & Go bulk dispenser is not fully seated in the washer. Washer not loaded as recommended. Make sure that the Load & Go bulk dispenser is fully seated in the washer, and that the lid on the bulk dispenser is firmly closed. Remove several items and rearrange load evenly in washer drum. Close door; then touch and hold START/PAUSE. Do not add more than one or two additional items after cycle has started to avoid tightly packing or unbalancing. Do not add more water to the washer. Washer not draining/ spinning; loads are still wet Not using HE detergent or using too much HE detergent. Door not opened between cycles. Drain hose extends into standpipe farther than 4.5" (114 mm). The drain hose is clogged, or the end of the drain hose more than 96" (2.4 m) above the floor. Strainer/stocking on end of drain hose. The drain hose fits too tightly in the standpipe, or it is taped to the standpipe. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent, following manufacturer's directions based on your load requirements. To remove suds, cancel cycle. Select DRAIN & SPIN with EXTRA RINSE. Touch START/PAUSE. Do not add more detergent. Make sure the Load & Go bulk dispenser is disabled if you are using a single dose of detergent. After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See "Installation Requirements" in Installation Instructions. Remove strainer/stocking from drain hose. The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose" in Installation Instructions. 54