Whirlpool WFW5620HW Owners Manual - Page 55
Drain Pump Filter/Draining Residual Water.
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com.tw. If you experience Possible Causes Washer Not Performing As Expected (cont.) Washer not draining/ Using cycles with a slower spin speed. spinning; loads are still wet (cont) Washer not loaded as recommended. The load may be out of balance. Not using HE detergent or using too much HE detergent. Small items may have been caught in the pump or stuck between the washer drum and the outer tub. There are too many clothes in the Wash & Dry cycle. One some models: Drain pump filter is dirty. Washer is spinning clothes without water Door locked at end of wash cycle Door will not unlock Wash cycle has been canceled and door opened before water has drained. The washer is measuring the mass of the dry load. Water remaining in washer after cycle. Door locks when cycle has started. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Washing many loads. Desired setting or option does not light Load not rinsed For best performance, not all settings are available with each cycle, and some options cannot be used together. Check for proper water supply. Not using HE detergent or using too much HE detergent. Solution Cycles with slower spin speeds remove less water than cycles with fast spin speeds. Use the recommended cycle/ speed spin for your garment. A tightly packed or unbalanced load may not allow the washer to spin correctly, leaving the load wetter than normal. See the Cycle Guide for load size recommendation for each cycle. Avoid washing single items. Balance a single item, such as a rug or jeans jacket with a few extra items. Use only HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Always measure and follow manufacturer's directions for your load. To remove extra suds, select DRAIN & SPIN with EXTRA RINSE. Do not add detergent. Check the drum for any items sticking through the drum holes. Empty pockets and use garment bags when washing small items. Only use the Wash & Dry cycle for two to four lightly soiled synthetic garments, athletic uniforms, or workout wear. One some models: Clean drain pump filter. See "Cleaning the Drain Pump Filter/Draining Residual Water." Run Drain & Spin to remove any excess water. This measurement is normal and ensures the best cycle time for your load. Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. If the "Add Garment" light is lit, touch START/PAUSE once. The door will unlock. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Your hot water tank may not have enough hot water to keep up with the number of hot or warm washes. This is normal. See "Cycle Guide" for the available settings and options for each cycle. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valves. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hoses. The suds from non-HE detergent can cause the washer to operate incorrectly. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. 55