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Whirlpool WFW9470WW Owners Manual - Page 21

Suds Routine was activated. Use only HE High Efficiency - problems

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■ "SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents. ■ "F22" (Front door lock) Select PAUSE/CANCEL twice to cancel the cycle. Check the following: Is the washer door firmly shut? The door must be completely closed for the washer to operate. The door may look closed, but may not be latched. Open the door and close firmly. Were you washing a large load? Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to tumble freely. An overloaded basket may keep the door from shutting completely. Reduce your load size if needed. Press POWER and select START. ■ "F" codes other than F20, F21 or F22 Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service. Washer won't start WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly closed? Has a cycle been selected, but START has not been selected and held for 1 second? Was the door open after completion of last cycle? Washer won't fill, wash, or rinse ■ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call an electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn water on, and check for leaks. Washer stops ■ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call an electrician. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are you using an extension cord? Do not use an extension cord. Washer won't drain or spin ■ Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? ■ Is your voltage low? Check electrical source or call electrician. Do not use an extension cord. ■ Is the "SUD" routine active? Cycle will complete once extra suds are removed. ■ Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load. Washer makes noise or vibrates ■ Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. ■ Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. ■ Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal. ■ Is washer installed on a sturdy and solid floor? Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by securing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights. Washer leaks ■ Check household plumbing for leaks. ■ Are the inlet hose connections tight? For inlet hose connections, see "Connect the Inlet Hoses." Dispensers clogged or leaking ■ Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener, or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. 21

Section	Page
front-loading Automatic washer	1
Use & Care Guide	1
For questions about features, operation/performance, parts, accessories, or service call: 1-800-253-1301	1
In Canada, call: 1-800-807-6777	1
or visit our website at www.whirlpool.com or www.whirlpool.ca	1
Laveuse automatique À chargement frontal	1
Guide d'utilisation et d'entretien	1
Au Canada, pour assistance, installation ou service, composez le : 1-800-807-6777	1
ou visitez notre site Internet à www.whirlpool.ca	1
Table of Contents/Table des matières 2	1
Para obtener acceso al manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite: www.whirlpool.com.	1
Table of Contents	2
TABLE DEs MATIÈRES	2
WASHer Safety	2
INSTALLATION requirements	3
Tools and Parts	3
Tools needed for connecting the water inlet hoses	3
Pliers (that open to 1 9/16\	3
Flashlight (optional)	3
Tools needed for connecting the drain hose	3
Locking pliers (that open to 19/16\	3
Tools needed for installation	3
Open end wrenches 17 mm and 13 mm	3
Level	3
Wood block	3
Ruler or measuring tape	3
Alternate Parts	4
Options	4
Pedestal	4
Stack Kit	4
Location Requirements	4
A water heater set to deliver 120°F (49°C) water to the washer.	4
A grounded electrical outlet located within 6 ft (1.8 m) of where the power cord is attached to the back of the washer. See “Electrical Requirements.”	4
Hot and cold water faucets located within 4 ft (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).	4
A level floor with a maximum slope of 1\	4
A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg).	4
Installation clearances	4
The location must be large enough to allow the washer door to be fully opened.	4
Additional spacing should be considered for ease of installation and servicing.	4
Additional clearances might be required for wall, door, and floor moldings.	4
Additional spacing of 1\	4
Companion appliance spacing should also be considered.	4
Washer Dimensions	5
Recommended installation spacing for custom undercounter installation	5
Recommended installation spacing for recessed or closet installation, with or without a pedestal	5
Recommended installation spacing for recessed or closet installation, with stacked washer and dryer	5
Recommended installation spacing for cabinet installation	5
The dimensions shown are for the recommended spacing.	5
For cabinet installation, with a door, the minimum ventilation openings in the top are required.	5
Drain System	6
Standpipe drain system - wall or floor (views A & B)	6
Laundry tub drain system (view C)	6
Floor drain system (view D)	6
Electrical Requirements	6
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.	6
This washer is equipped with a power supply cord having a 3 prong ground plug.	6
To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, ground-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of t...	6
If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.	6
Do not ground to a gas pipe.	6
Check with a qualified electrician if you are not sure the washer is properly grounded.	6
Do not have a fuse in the neutral or ground circuit.	7
installation instructions	7
Remove Transport System	7
1. Using a 13 mm wrench, loosen each of the bolts.	7
2. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt.	7
3. Once all 4 bolts are removed discard bolt and spacers. Then pull the power cord through the opening of the rear panel and close the hole with the attached cap.	7
4. Close the bolt holes with the 4 transport bolt hole plugs.	7
Connect the Inlet Hoses	7
1. Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.	7
2. Make sure the washer drum is empty.	7
3. Attach the hose with the red color indicator to the Hot (left) inlet valve. Attaching the red coupling first makes it easier to tighten connection with pliers. Screw on coupling by hand until it is seated on the washer.	7
4. Attach the hose with the blue color indicator to the Cold (right) water inlet valve. Screw on coupling by hand until it is seated on the washer.	7
5. Using pliers, check the tightness of the hose couplings already attached to the washer.	7
6. Attach hot water hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer.	7
7. Attach cold water hose to the cold water faucet. Screw on coupling by hand until it is seated on the washer.	7
8. Using pliers, tighten the couplings with an additional two-thirds turn.	8
9. Turn on the water faucets and check for leaks.	8
Connect the Drain Hose	8
1. Use locking pliers, squeeze hose clamp tabs together and insert over the end of drain hose.	8
2. Slide drain hose onto washer connection.	8
3. Once drain hose is in place, release pliers.	8
4. Washer drain system can be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.	8
Do not straighten the drain hose, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air.	8
Do not lay excess hose on the bottom of the laundry tub.	8
Floor drain	8
Secure the Drain Hose	8
1. Drape the power cord over the washer top.	8
2. Secure the drain hose to the laundry tub leg or standpipe with the beaded strap provided. (See illustrations A and B.)	8
Level the Washer	8
1. Check the levelness of the washer by placing a level on the top edge of the washer, first side to side, then front to back.	8
2. Make sure all four feet are stable and resting on the floor. Then check that the washer is perfectly level (use a level).	9
3. After the washer is level, use a 17 mm open-end wrench to turn the nuts on the feet tightly against the washer cabinet.	9
4. The washer should not move front to back, side to side, or diagonally when pushed on its top edges.	9
5. Slide the washer to its final location.	9
6. Confirm the levelness of the washer.	9
Complete Installation	9
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements.”	9
2. Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.	9
3. Check that you have all of your tools.	9
4. Dispose of/recycle all packaging materials.	9
5. Check that the water faucets are on.	9
6. Check for leaks around faucets and inlet hoses.	9
7. Plug into a grounded 3 prong outlet.	9
8. Read “Washer Use.”	9
9. To test and clean your machine, make sure there are no clothes in the washer and add one AFFRESH® tablet to the washer drum. Select Power, the Clean Washer cycle and then select START. This cycle will take approximately 50 minutes to complete. Al...	9
FEATURES AND BENEFITS	9
Electronic Controls	9
Smart Dispensers	9
Clean Washer with AFFRESH™ Cycle	9
Auto Water Level	9
Larger Load Size	9
Stainless Steel Drum	9
High-Efficiency Wash System	9
Spin Speeds	9
Heating Element	9
6th Sense® Technology	9
Direct Injection Wash System	9
Add a Garment	10
Efficient Detergent System with Anti-Escape Valve	10
6-Point Suspension System	10
washer USE	10
NOTE: The panel shown above may be different from that of your model.	10
Starting Your Washer	10
Using the Proper Detergent	10
First Wash Cycle Without Laundry	10
For All Wash Cycles	10
1. Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload washer. Overloading can cause poor cleaning.	10
2. Close the washer door by pushing it firmly until the lock clicks. The washer door will remain locked during the wash cycle.	11
3. Open the dispenser drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See “Using the Dispenser.”	11
4. Turn on the washer by selecting POWER. Select one of the cycles by turning the cycle selector. The indicator light for the selected cycle will glow green. When selecting a wash cycle, the preset options and modifiers (such as Water Temp, Spin Spee...	11
5. Select the desired Options. Not all options are available with all cycles. See “Options.”	11
6. Select the desired modifiers such as Water Temp, Spin Speed, Soil Level, and Rinse. Not all modifiers are available with all cycles and options. See “Modifiers.”	11
7. If desired, select the CYCLE SIGNAL. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Select Loud, Soft, or Off.	11
8. If desired, select the BUTTON SOUND. This feature makes a sound each time a button is pressed. Select Loud, Soft, or Off.	11
9. Select and hold START for approximately 1 second.	11
10. To use the same cycle again, press POWER first, then select START.	11
11. To begin the wash cycle later	11
Using the Dispenser	11
Choosing the Right Detergent	11
To fill dispenser compartments	11
1. Pull out the dispenser drawer.	11
2. Add the desired laundry product to the proper compartment.	11
3. Push in the dispenser drawer slowly and completely (to avoid a spill).	11
Dispenser	11
Main Wash detergent compartment	12
Use the detergent manufacturer's recommended amount for load size.	12
Liquid or powdered color-safe bleach may be added to the Main Wash compartment along with the same type of detergent, liquid or powdered.	12
Liquid detergent:	12
Selector in position for liquid detergent	12
Powdered detergent:	12
Selector in position for powdered detergent	12
Chlorine bleach compartment	12
Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess.	12
Do not fill beyond the “MAX” level.	12
At the end of the cycle, a small amount of water may be left in the dispenser. This is normal.	12
Fabric softener compartment	12
Do not overfill. The dispenser holds 1/4 cup (60 mL).	12
Do not spill or drip any fabric softener onto the clothes.	12
Use only liquid fabric softener in this dispenser.	12
Do not use fabric softener dispensing balls in this washer. Dispensing balls will not operate correctly with this washer.	12
Pausing or Restarting	12
1. To pause the washer at any time, press PAUSE/CANCEL.	12
2. To continue the cycle, press START (for approximately 1 second).	12
Changing Cycles, Options, and Modifiers	12
To cancel a cycle and select a new cycle	12
1. Press PAUSE/CANCEL twice.	12
2. Press POWER.	12
3. Select desired cycle.	12
4. Select the desired Options or Modifiers such as Water Temp, Spin Speed, and Soil Level.	12
5. Press START (for approximately 1 second) to restart the washer at the beginning of the new cycle.	12
To cancel a cycle	12
1. Press PAUSE/CANCEL twice.	12
2. The washer powers down, the door unlocks, and clothes can be removed.	12
To change Options or Modifiers after the cycle has started	12
1. Press PAUSE/CANCEL once.	12
2. Select the desired Options or Modifiers such as Water Temp, Spin Speed, and Soil Level. Available selections will glow amber.	12
3. Press START (for approximately 1 second) to continue the cycle.	12
To drain the washer manually	12
1. Press PAUSE/CANCEL twice.	12
2. Press POWER.	12
3. Select DRAIN/SPIN.	12
4. Press START (for approximately 1 second) to begin the drain.	12
5. When the spin is complete, the door unlocks. Items can be removed from the washer.	12
Status Lights	13
Done	13
Controls Lock/Unlock	13
Door Locked	13
Add a garment	13
1. Select Start/Pause once. The washer door unlocks and items can be added.	13
2. To continue the cycle, close the door and select Start/Pause (for approximately 1 second).	13
3. To unlock the door after the Add a Garment period, press Power/Cancel twice. This will cancel the Wash Cycle.	13
Sensing/Revising Estimated Time	13
Cycles	13
Each cycle has a preset Soil Level (estimated cycle time), Water Temperature, and Spin Speed, and may have preset options. The preset settings provide the recommended fabric care for the selected cycle.	13
The preset settings will glow green to show the preselected Options and Modifiers, and be changed anytime before START is pressed. Not all Options and Modifiers are available with all cycles. Available selections glow amber. (To change settings after...	13
Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent in slow-speed cycles.	13
Preset cycle settings	13
Cycle	13
Soil Level (cycle time)	13
Water Temp	13
Spin Speed	13
Cycle	14
Soil Level (cycle time)	14
Water Temp	14
Spin Speed	14
Sanitary	14
Whitest Whites	14
Heavy Duty	14
Bulky Items	14
Normal/Casual	14
Delicate	14
Use mesh garment bags to wash undergarments such as underwire bras, items with strings, and small items such as infant socks.	14
Hand Washables	14
Quick Wash	14
Clean Washer With AFFRESH™ cycle	14
Soak	14
Rinse/Spin	14
Loads that need rinsing only, like swimsuits.	14
Adding fabric softener to a load.	14
Drain/Spin	14
Normal Washer Sounds	15
Options	15
See the “Laundry Guide” for an overview of possible options for each Wash Cycle selection.	15
You can select more than one option for a cycle. Some options cannot be added to some cycles. If an option is unavailable with a selected cycle, there will be 3 short tones, and the light for that option will not glow when selected.	15
Delay Wash	15
FanFresh™ option	15
Deep Clean	15
Pre Soak	15
Add detergent to Main Wash compartment of the dispenser drawer.	15
Cycle Signal	15
Modifiers	16
To change the water temperature, select the WATER TEMP button until the desired setting glows green.	16
To change the spin speed, select the SPIN SPEED button until the desired setting glows green.	16
To change cycle time, select SOIL LEVEL button until the desired setting glows green.	16
To change the rinse, select RINSE button until the desired setting glows green.	16
Water Temp	16
6TH SENSE® Technology	16
6TH SENSE® Technology control works for all wash temperature settings.	16
Rinse	16
Laundry Guide	17
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these wash cycles.	17
AVAILABLE OPTIONS	17
Delay Wash	17
Fan Fresh™	17
Deep Clean	17
Pre Soak	17
Extra/ Normal/ Max Rinse	17
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Laundry Tips	18
Preparing clothes for washing	18
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular deterge...	18
Use only HE High Efficiency detergent.	18
Close zippers, snaps, and hooks to avoid snagging other items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.	18
Empty pockets and turn them inside out.	18
Turn down cuffs; brush away lint and dirt.	18
Turn wool and synthetic knits inside out to avoid pilling.	18
Tie strings and sashes so they will not tangle.	18
Mend tears, loose hems, and seams.	18
Treat spots and stains.	18
Stained or wet garments should be washed promptly for best results.	18
Mix large and small items, avoid washing single items, and load evenly.	18
Wash small items, such as infant socks, in a mesh garment bag. To create a balanced load it is recommended that more than one garment bag be used, and that each garment bag be filled with equal amounts of material.	18
Sorting	18
Separate heavily soiled items from lightly soiled ones, even if they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside out.	18
Separate dark colors from light colors, colorfast items from noncolorfast items.	18
Sort by fabric and construction (sturdy cottons, knits, delicate items).	18
Unloading	18
Remove clothes from washer after the cycle is completed. Metal objects such as zippers, snaps, and buckles may rust if left in the washer basket for a long time.	18
When unloading garments, occasionally check under the gray colored seal at the front of the tub for small items.	18
Loading	18
Loading suggestions	18
Washer care	19
Cleaning Your Washer	19
The Washer Maintenance Procedure should be performed on a monthly basis.	19
Cleaning the door seal	19
1. Open the washer door and remove any clothing or items from the washer.	19
2. Inspect the gray colored seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.	19
3. If stained areas are found, wipe down these areas of the seal, using the procedure that follows.	19
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water.	19
b) Wipe the seal area with the dilute solution, using a damp cloth.	19
c) Let stand 5 minutes.	19
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open.	19
Wear rubber gloves when cleaning for prolonged periods.	19
Refer to the bleach manufacturer’s instructions for proper use.	19
Washer Maintenance Procedure	19
Read these instructions completely before beginning the cleaning process.	19
If necessary, the cleaning cycle may be interrupted by pressing the Pause/Cancel button. However, this will not immediately stop the cycle. The machine will display “int” (interrupt) and continue with several rinse and drain steps to ensure that ...	19
Begin procedure	19
1. Open the washer door and remove any clothing or items from the washer.	19
2. Using the AFFRESH® washer cleaner (Recommended): Add one AFFRESH® washer cleaner tablet to the washer drum.	19
3. Close the washer door and dispenser drawer.	19
4. Select the CLEAN WASHER WITH AFFRESH™ cycle.	19
5. Press START.	19
6. The cycle will determine whether clothing or other items are in the washer.	19
Press PAUSE/CANCEL to cancel the failure code. Then repeat steps 3, 4, and 5 to start the cycle again.	19
7. Once the cycle has begun, allow the cycle to complete.	19
8. After the cycle is complete, leave the door open slightly, to allow for better ventilation and drying of washer interior.	19
Use only HE High Efficiency detergent.	19
Leave the door slightly open after each cycle to allow for better ventilation and drying of washer interior.	19
Repeat the cleaning procedure monthly, using one AFFRESH® tablet or 2/3 cup (160 mL) of liquid chlorine bleach.	19
If the procedure does not sufficiently improve the machine freshness, evaluate your installation and usage conditions for other causes.	19
Cleaning the exterior	19
Cleaning the dispenser drawer	19
1. Unlock the dispenser drawer by pressing the Release Lever in the Prewash compartment. See “Using the Dispenser.” Remove the drawer.	19
2. Remove the inserts (the siphon from the softener and bleach compartments and the detergent selector).	19
3. Wash the parts under running water.	19
4. Replace the inserts and return the dispenser to the drawer.	19
Water Inlet Hoses	19
Vacation, Storage, and Moving Care	20
Non-use or vacation care:	20
Unplug washer or disconnect power.	20
Turn off the water supply to the washer. This helps avoid unintended flooding (due to a water pressure surge) while you are away.	20
Slightly open door to provide ventilation.	20
To winterize washer:	20
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.	20
2. Run washer on a Drain/Spin cycle.	20
3. Unplug washer or disconnect power.	20
4. Shut off both water faucets.	20
5. Disconnect water inlet hoses from faucets and drain.	20
To use washer again:	20
1. Flush water pipes. Reconnect water inlet hoses to faucets. Turn on both water faucets.	20
2. Plug in washer or reconnect power.	20
3. Run the washer through the Normal/Casual cycle with 1/2 the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	20
To transport the washer:	20
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a Drain/Spin cycle.	20
2. Unplug the power cord.	20
3. Disconnect the drain hose from the drain system and attach to rear panel clips.	20
4. Shut off both water faucets.	20
5. Disconnect the water inlet hoses from faucets, then drain the hoses, and clip them to the rear panel of the washer.	20
Reinstalling the washer	20
1. Follow the “Installation Instructions” to locate, level and connect the washer.	20
2. Run the washer through the Normal/Casual cycle with 1/2 the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	20
troubleshooting	20
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.	20
In the U.S.A. www.whirlpool.com/help In Canada www.whirlpool.ca	20
Washer displaying code message and tone sounds	20
“F20” (Water Inlet Problem—no water or insufficient water supply) Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.	20
“F21” (Drain Problem) Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.	20
“SUD” (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD” is displayed during rinsing and at the end of the cycle to inform y...	21
“F22” (Front door lock) Select PAUSE/CANCEL twice to cancel the cycle.	21
“F” codes other than F20, F21 or F22 Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer.	21
Washer won’t start	21
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	21
Washer won’t fill, wash, or rinse	21
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	21
Washer stops	21
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	21
Washer won’t drain or spin	21
Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more than 96\	21
Is your voltage low? Check electrical source or call electrician. Do not use an extension cord.	21
Is the “SUD” routine active? Cycle will complete once extra suds are removed.	21
Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load.	21
Washer makes noise or vibrates	21
Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet.	21
Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.	21
Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal.	21
Is washer installed on a sturdy and solid floor? Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may be reduced by securing a piece of ¾\	21
Washer leaks	21
Check household plumbing for leaks.	21
Are the inlet hose connections tight? For inlet hose connections, see “Connect the Inlet Hoses.”	21
Dispensers clogged or leaking	21
Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener, or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sur...	21
Is the detergent type selector in the correct position? Selector should be in the lowered position when using liquid detergent and in the upper position when using powdered detergent. See “Cleaning Your Washer.”	22
Washer odor	22
See “Cleaning Your Washer.”	22
Are you using AFFRESH® washer cleaner on a regular basis? AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER W...	22
Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor.	22
Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.	22
Load too wet	22
Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed.	22
Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a DRAIN/SPIN cycle. If the laun...	22
Residue or lint on load	22
Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.	22
Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.	22
Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.	22
Check the following: Was paper or tissue left in pockets?	22
Did you use enough HE detergent? Use enough detergent to remove lint and hold it in suspension. Use only HE detergent. Follow the manufacturer`s instructions to determine the amount of detergent to use.	22
Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.	22
Are you using a low-speed wash cycle? Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate and Hand Washables.	22
Stains on load	22
Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.	22
Did you use enough HE detergent? Use enough detergent to remove soil and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use.	22
Is there above average iron (rust) in water? You may need to install an iron filter.	22
Did you properly sort the load? Sort dark clothes from whites and lights.	22
Did you unload the washer promptly? To avoid the transfer of dye, unload the washer as soon as it stops.	22
Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.	22
Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent.	22
Load is wrinkled	22
Did you unload the washer promptly? Unload the washer as soon as it stops.	22
Did you use the right cycle for the load being washed? Use the Delicate, Hand Washables, or another cycle with a low-spin speed to reduce wrinkling.	22
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should tumble freely during washing.	22
Gray whites, dingy colors	22
Did you properly sort the load? The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.	22
Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.	22
Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.	22
Cycle too long	22
Did you choose the Sanitary cycle? The heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet t...	22
Is “SUD” shown in the display? Excessive sudsing has been detected and a suds routine has been started to destroy excessive suds. This routine will add time to the original cycle.	22
Did you wash a large load using a gentle cycle? When using the Delicate and Hand Washables cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.	22
Did the load cause imbalance? When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine, the time displayed may pause until this activity is complete, then resume with the remainder of the ...	22
Door locked at end of wash cycle	22
Did all of the water drain out of the washer during the spin? Select DRAIN/SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.	22
Assistance or Service	23
If you need replacement parts	23
In the U.S.A.	23
Features and specifications on our full line of appliances	23
Installation information	23
Use and maintenance procedures	23
Accessory and repair parts sales	23
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)	23
Referrals to local dealers, repair parts distributors, and service companies	23
For further assistance	23
In Canada	23
Use and maintenance procedures	23
Accessory and repair parts sales	23
Features and specifications on our full line of appliances	23
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.	23
For further assistance	23
Accessories	23
WHIRLPOOL CORPORATION LAUNDRY WARRANTY	24
SÉCURITÉ DE LA LAVEUSE	25
EXIGENCES D'INSTALLATION	26
Outillage et pièces	26
Outils nécessaires pour raccorder les tuyaux d'arrivée d'eau	26
Pince (ouverture jusqu'à 1 9/16\	26
Lampe de poche (facultative)	26
Outils nécessaires pour le raccordement du tuyau de vidange	26
Pince multiprise (ouverture jusqu'à 19/16\	26
Outils nécessaires pour l'installation	26
Clés plates de 17 mm et de 13 mm	26
Niveau	26
Bloc de bois	26
Règle ou ruban à mesurer	26
Autres pièces	26
Options	26
Piédestal	26
Ensemble de superposition	27
Exigences d'emplacement	27
Un chauffe-eau pour fournir de l'eau à 120°F (49°C) à la laveuse.	27
Une prise électrique reliée à la terre située à moins de 6 pi (1,8 m) de la prise du cordon électrique se trouvant à l'arrière de la laveuse. Voir “Spécifications électriques”.	27
Des robinets d'eau chaude et d'eau froide situés à moins de 4 pi (1,2 m) des robinets d'admission d'eau chaude et d'eau froide, et une pression d'eau de 20 à 100 lb/po² (137,9 à 689,6 kPa).	27
Un plancher de niveau ayant une pente maximale de 1\	27
Un plancher robuste et solide capable de soutenir le poids total de la laveuse (eau et charge) de 400 lb (180 kg).	27
Dégagements de séparation à respecter	27
L'emplacement doit être assez grand pour permettre d'ouvrir complètement la porte de la laveuse.	27
Prévoir davantage d'espace pour faciliter l'installation et l'entretien.	27
Un espace supplémentaire peut être requis pour les moulures de porte et de plancher et pour les plinthes.	27
Un espace supplémentaire de 1\	27
Il faut aussi prendre en compte l'espace requis entre les appareils voisins.	27
Dimensions de la laveuse	27
Espacement recommandé pour une installation personnalisée sous un comptoir	27
Espacement recommandé pour une installation dans un encastrement ou dans un placard, avec ou sans piédestal	27
Espacement recommandé pour une installation dans un encastrement ou dans un placard, avec laveuse et sécheuse superposées	28
Espacement recommandé pour l'installation dans un placard	28
Les dimensions indiquées sont pour l'espacement recommandé.	28
Pour installation dans un placard avec porte, on doit prévoir des ouvertures minimales d'entrée d'air au sommet du placard.	28
Système de vidange	28
Système de vidange avec tuyau de rejet à l'égout - mural ou au plancher (vues A et B)	28
Système de vidange avec évier de buanderie (vue C)	28
Système de vidange au plancher (vue D)	29
Spécifications électriques	29
Une alimentation de 120 volts, 60 Hz, CA seulement, de 15 ou 20 ampères, protégée par un fusible est requise. On recommande d'utiliser un fusible ou un disjoncteur temporisé. Il est recommandé de raccorder l'appareil sur un circuit distinct excl...	29

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■

“SUD” (Su

s Routine)

When excessive suds are detected, a suds routine

automatically starts. This routine removes extra suds and

assures proper rinsing of your garments. “SUD” is displayed

during rinsing and at the end of the cycle to inform you that

Suds Routine was activated. Use only HE (High Efficiency)

detergents.

■

“F22” (Front

oor lock)

Select PAUSE/CANCEL twice to cancel the cycle.

Check the following:

Is the washer door firmly shut?

The door must be completely closed for the washer to

operate. The door may look closed, but may not be latched.

Open the door and close firmly.

Were you washing a large load?

Before you close the washer door, check for laundry items

sticking out beyond the door opening. Leave enough space in

the washer to allow the clothes to tumble freely. An

overloaded basket may keep the door from shutting

completely. Reduce your load size if needed.

Press POWER and select START.

■

“F” co

es other than F20, F21 or F22

Select PAUSE/CANCEL twice to cancel the cycle. Select

DRAIN/SPIN if there is excessive water in the washer.

Re-select cycle and press START. If the problem remains, call

for service.

Washer won’t start

Electrical

hock Hazard

Plu

into a

rounded

pron

outlet.

Do not remove

round pron

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

ﬁre, or electrical shock.

WARNING

■

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is the washer door firmly closed?

Has a cycle been selected, but START has not been selected

and held for 1 second?

Was the door open after completion of last cycle?

Washer won’t fill, wash, or rinse

■

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug? Check electrical source or call an

electrician.

Are the hot and cold water faucets turned on?

Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses from the washer.

Remove any accumulated film or particles. Reinstall hoses,

turn water on, and check for leaks.

Washer stops

■

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug?

Check electrical source or call an electrician.

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem

continues, call an electrician.

Are you using an extension cord?

Do not use an extension cord.

Washer won’t

rain or spin

■

Is the

rain hose kinke

? Is the

rain hose clogge

, or the

of the

rain hose more than 96" (2.4 m) a

ove the

floor?

■

Is your voltage low?

Check electrical source or call electrician. Do not use an

extension cord.

■

Is the “SUD” routine active?

Cycle will complete once extra suds are removed.

■

Is the loa

alance

A single or bulky item may cause imbalance. Add more items

or redistribute the load.

Washer makes noise or vi

rates

■

Is the washer level?

The washer must be level. The four feet should be properly

installed, and the nuts should be tightened against the washer

cabinet.

■

Is the washer gurgling or humming?

As water is drained from the washer, you may hear air being

pulled through the pump. This happens during the end of

draining. It is normal.

■

Are you washing items with metal snaps,

uckles, or

zippers?

You may hear metal items touching the washer drum. This is

normal.

■

Is washer installe

on a stur

y an

soli

floor?

Refer to the “Installation Instructions” for flooring

requirements. Noise and vibration may be reduced by

securing a piece of ¾" (19.1 mm) plywood underneath your

washer. The plywood may extend underneath both washer

and dryer to keep them at equal heights.

Washer leaks

■

Check househol

plum

ing for leaks.

■

Are the inlet hose connections tight?

For inlet hose connections, see “Connect the Inlet Hoses.”

Dispensers clogge

or leaking

■

Are the laun

ry pro

ucts in the correct

ispenser

compartment?

Add the correct amounts of detergent, fabric softener, or liquid

chlorine bleach to the correct compartments. Add powdered

or liquid color-safe bleach to the Main Wash compartment. Be

sure to match powdered color-safe bleach with powdered

detergent or match liquid color-safe bleach with liquid

detergent.