Whirlpool WRF560SFYB Use & Care Guide - Page 16

Troubleshooting

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TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca Operation WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. PROBLEM POSSIBLE CAUSES SOLUTIONS The refrigerator will not operate Check electrical supply Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Check controls Make sure cooling is turned on. See "Using the Controls." New installation Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment quicker. The motor seems to run too High efficiency compressor and fans much The room or outdoor temperature is hot This is normal. Larger, more efficient refrigerators run longer. It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature controlled environment. See "Location Requirements." A large amount of warm food has been Warm food will cause the refrigerator to run longer until the air recently added cools to the desired temperature. The door(s) are opened too frequently Warm air entering the refrigerator causes it to run more. Open or for too long the door less often. The refrigerator door or freezer drawer Make sure the refrigerator is level. See "Door Closing and is ajar Door Alignment." Keep food and containers from blocking the door. The refrigerator control is set too cold Adjust the refrigerator control to a less cold setting until the refrigerator temperature is as desired. See "Using the Controls." The door or drawer gasket is dirty, worn or cracked Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures. 16

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16
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
In Canada, www.whirlpool.ca
Operation
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The refrigerator will not
operate
Check electrical supply
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check controls
Make sure cooling is turned on. See “Using the Controls.”
New installation
Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE:
Adjusting the temperature controls to the coldest
setting will not cool either compartment quicker.
The motor seems to run too
much
High efficiency compressor and fans
This is normal. Larger, more efficient refrigerators run longer.
The room or outdoor temperature is
hot
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator
in an indoor, temperature controlled environment. See
“Location Requirements.”
A large amount of warm food has been
recently added
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
The door(s) are opened too frequently
or for too long
Warm air entering the refrigerator causes it to run more. Open
the door less often.
The refrigerator door or freezer drawer
is ajar
Make sure the refrigerator is level. See “Door Closing and
Door Alignment.” Keep food and containers from blocking the
door.
The refrigerator control is set too cold
Adjust the refrigerator control to a less cold setting until the
refrigerator temperature is as desired. See “Using the
Controls.”
The door or drawer gasket is dirty,
worn or cracked
Clean or change the gasket. Leaks in the door seal will cause
the refrigerator to run longer in order to maintain desired
temperatures.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING