Xerox 3150 User Guide - Page 99
Problem, Possible Cause, Solution, Paper, Xerox, Phaser 3150 PCL 6
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Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be incorrectly installed. The printer is malfunctioning. Reinstall the printer driver; see page 2.18. Try printing a demo page. Check the display message on the control panel to determine if the printer is indicating a system error. Printer selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See page 4.7. Paper does not feed into the printer. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper Remove excess paper from the tray. in the paper tray. The paper is too thick. Use only paper that meets the specifications required by the printer. See page 9.3. Print job is The job may be very extremely slow. complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your printer is 20 PPM (pages per minute) for A4-sized paper or 22 PPM for Letter-sized paper. If using Windows 98/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click the Xerox Phaser 3150 PCL 6 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Half the page is The page layout is too blank. complex. Simplify the page layout and remove any unnecessary graphics from the document. The page orientation Change the page orientation in your setting may be incorrect. application. See page 4.3. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. 6.4 SOLVING PROBLEMS