Xerox 750DP DocuColor Server User Guide - Page 66
Appendix C: Troubleshooting, Basic troubleshooting tips
![]() |
UPC - 042215455107
View all Xerox 750DP manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 66 highlights
CC-1 Troubleshooting Appendix C: Troubleshooting This section provides some troubleshooting guidelines should a problem arise. If you are still unable to resolve a problem, contact your authorized service/support center. Basic troubleshooting tips There are some basic situations that can cause a variety of problems. Before you look for a specific problem, use the tips in this list. 1. Check the power and cables for your DocuColor, copier, and computer. 2. Check the Control Panel and Activity Light of the DocuColor for information. 3. If possible, print the Configuration page from the Control Panel and make sure that the settings match your configuration. 4. Check the current status of the DocuColor. The current status appears on the DocuColor control panel. Press the Menu button to see other status screens. For example, if there is a job processing and one printing, you can press the Menu button to view status information about both jobs. In Downloader, check the Status window, or look at the Status field in the Spooler main window. If the DocuColor is processing your job, you'll see this from the status message. If your print job doesn't appear in the status message, another user's job may be printing before yours, or the DocuColor may already have finished printing your job. If the Printed queue on your DocuColor is enabled, jobs that have finished printing will appear in that list in the Spooler main window. If your job is waiting to print, it will appear in the list for the Print queue. If you are printing over an IPX (Novell) network, the job may be processing on the Novell print server before it is sent to the DocuColor. 5. Open the Spooler main window and locate the name of the job you are trying to print. This window provides information about the status of every job printed to a queue, including information about jobs that do not print because of PostScript errors.
![](/manual_guide/products/xerox-750dp-docucolor-server-user-guide-e052851/66.png)