Xerox 750DP DocuColor Server User Guide - Page 72
Downloader problems, Troubleshooting, If his happens, Try
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CC-7 Troubleshooting Downloader problems If his happens: You can't print an EPS file using Downloader You have problems downloading a font with Downloader Extra blank page prints after a Downloader job Try this: • Try printing using the "Showpage" option in the Download PostScript File dialog box. The Showpage (after EPS file) option adds a "showpage" PostScript language command at the end of the print job. Certain applications omit this necessary PostScript language command when they generate EPS files. You'll need to select the Append Showpage option when printing EPS files generated by these applications. If you continue having difficulties printing an EPS file with the DocuColor Downloader, try printing the file from the application in which it was created. • Try printing the EPS file on the media in the bypass tray. • Make sure that the job does not contain a PostScript error. In Setup, turn on the Print up to PostScript error option to search for PostScript errors in the file. In Spooler, check to see if the job has an error icon next to it. Double-click the icon to see the PostScript error message. • Make sure that the Direct connection is enabled on the DocuColor Control Panel. You can print the Configuration page from the Control Panel to see which connections are enabled. • Turn off the "Showpage" option. This option adds a special PostScript command that will cause an extra blank page to print if it is not needed.