Xerox 750DX Fiery SI Color Server User Guide - Page 122

Chooser as long as the Fiery SI itself is turned on.

Get Xerox 750DX - Phaser Color Laser Printer PDF manuals and user guides
UPC - 042215455060
View all Xerox 750DX manuals
Add to My Manuals
Save this manual to your list of manuals

Page 122 highlights

CC-4 Troubleshooting If this happens: Fiery SI doesn't respond to a Print command Try this: • Has someone disconnected the copier by selecting Suspend Printing? If the Fiery SI system administrator or another user has selected Suspend Printing on the Fiery SI Control Panel to interrupt printing (so that someone can make a color copy, for example), your print job will not resume until someone selects Resume Printing from the Functions menu on the Control Panel. • Did you select the Fiery SI as the current printer? Before printing, you must select the Fiery SI as the current printer from your Macintosh, IBM PC or compatible, or UNIX workstation. • Is the Fiery SI visible in the Chooser on your Macintosh? If not, see the topic, "The Fiery SI doesn't appear in the Macintosh Chooser's list of printers" on page C-2." • Make sure that the copier is switched on. Someone may have turned the copier off, or the Automatic Power-Off or Power Saver mode function may have engaged. Even with the copier off, the Fiery SI appears in the Chooser as long as the Fiery SI itself is turned on. • Try printing a test page by pressing the Menu button and choosing Print Pages/Test Page. If you're able to print the test page but still can't print a file from your computer, contact your system administrator or your authorized service/support center. • Verify that you printed to the correct queue. View the Fiery XJ Spooler main window to see which queue you printed to. If you selected the Fiery SI Hold queue, you must move your job to the Print queue to print. • If you are printing over an IPX (Novell) network, verify through PCONSOLE that the job was sent to the Novell queue and that the queue is being used by the Fiery SI. • Make sure that the job does not contain a PostScript error. In Setup, turn on the Print up to PostScript error option to search for PostScript errors in the file. In the Fiery XJ Spooler, check to see if the job has an error icon next to it. Double-click the icon to see the PostScript error message.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
C
C-4
Troubleshooting
Fiery SI doesn’t respond to a
Print command
•
Has someone disconnected the copier by selecting Suspend Printing?
If the Fiery SI system administrator or another user has selected
Suspend Printing
on the
Fiery SI Control Panel to interrupt printing (so that someone can make a color copy, for
example), your print job will not resume until someone selects
Resume Printing
from the
Functions menu on the Control Panel.
•
Did you select the Fiery SI as the current printer?
Before printing, you must select the Fiery SI as the current printer from your
Macintosh, IBM PC or compatible, or UNIX workstation.
•
Is the Fiery SI visible in the Chooser on your Macintosh?
If not, see the topic, “The Fiery SI doesn’t appear in the Macintosh Chooser’s list of
printers” on page C-2.”
•
Make sure that the copier is switched on.
Someone may have turned the copier off, or the Automatic Power-Off or Power Saver
mode function may have engaged. Even with the copier off, the Fiery SI appears in the
Chooser as long as the Fiery SI itself is turned on.
•
Try printing a test page by pressing the Menu button and choosing Print Pages/Test Page.
If you’re able to print the test page but still can’t print a file from your computer, contact
your system administrator or your authorized service/support center.
•
Verify that you printed to the correct queue.
View the Fiery XJ Spooler main window to see which queue you printed to. If you
selected the Fiery SI Hold queue, you must move your job to the Print queue to print.
•
If you are printing over an IPX (Novell) network, verify through PCONSOLE that the job
was sent to the Novell queue and that the queue is being used by the Fiery SI.
•
Make sure that the job does not contain a PostScript error.
In Setup, turn on the Print up to PostScript error option to search for PostScript errors
in the file. In the Fiery XJ Spooler, check to see if the job has an error icon next to it.
Double-click the icon to see the PostScript error message.
If this happens:
Try this: