Xerox 8400DP Reference Guide - Page 134

Network Utility, AppleTalk, TCP/IP, EtherTalk, Address, Support, Technical Support, Macintosh

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Macintosh Mac OS X, Versions 10.1 and 10.2 Perform these steps only for Mac OS X, versions 10.1 and 10.2: 1. Open the Network Utility, then click the Ping tab. 2. Enter your printer's IP address. 3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for both your printer and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer's front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer. b. Print the "Configuration Page" and verify that EtherTalk is enabled. c. From the "Configuration Page", verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. 5. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare Internet Services: a. Launch your web browser. b. Enter your printer's IP address in the browser's Address field (http:// xxx.xxx.xxx.xxx). c. Click Support. d. Click the Technical Support link to access PhaserSMART. Phaser® 8400 Color Printer 3-38

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Macintosh
Phaser® 8400 Color Printer
3-38
Mac OS X, Versions 10.1 and 10.2
Perform these steps
only
for Mac OS X, versions 10.1 and 10.2:
1.
Open the
Network Utility
, then click the
Ping
tab.
2.
Enter your printer’s IP address.
3.
Click
Ping
. If you do
not
get a response, confirm that your TCP/IP settings are correct for
both your printer and computer.
4.
For
AppleTalk
, follow the steps below. For
TCP/IP
proceed to Step 5.
a.
From the printer’s front panel, verify that
EtherTalk
is enabled. If it is not, enable it in
the front panel, then reset the printer.
b.
Print the “Configuration Page” and verify that
EtherTalk
is enabled.
c.
From the “Configuration Page”, verify the
Zone
. If you have multiple zones on your
network, verify that your printer appears in the desired zone.
5.
If you are still unable to print, go to
www.xerox.com/office/support
or access
PhaserSMART Technical Support through CentreWare Internet Services:
a.
Launch your web browser.
b.
Enter your printer's IP address in the browser’s
Address
field (http://
xxx.xxx.xxx.xxx).
c.
Click
Support
.
d.
Click the
Technical Support
link to access PhaserSMART.