Xerox 8400DP Reference Guide - Page 183

Phaser® 8400 Color Printer Additional Resources This topic includes: ■ "Support" on page 4-42 ■ "infoSMART" on page 4-42 ■ "Web Links" on page 4-42 Support There is additional help available at www.xerox.com/office/support. You can access infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser's Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. infoSMART This is the same troubleshooting knowledge base used by Xerox Customer Support. infoSMART Knowledge Base provides solutions for printer issues such as error codes, print quality, media jams, software installation, networking, and more. Go to www.xerox.com/ office/infoSMART. Web Links Xerox provides many resources to help you learn more about your Xerox printer. Use these web sites to obtain information about your printer. Resource To link to product and supplies information, download printer drivers, view documents, and access support information: To access the troubleshooting knowledge base used by Xerox Customer Support staff: To link to a color resource for tools and information such as interactive tutorials, color printing templates, helpful tips, and customized features to meet your individual needs? To view technical support information: To order Xerox supplies: To find your local sales and support center: Link www.xerox.com/office www.xerox.com/office/infoSMART www.colorconnection.xerox.com www.xerox.com/office/8400support www.xerox.com/office/8400supplies www.xerox.com/office/contacts Copyright © 2003 Xerox Corporation. All Rights Reserved. 4-42