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Xerox PE16 User Guide - Page 124

Download as Bit Image, Advanced, Options, Enter, Stop/Clear, print incorrectly - download driver

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Condition The machine prints, but the text is wrong, garbled, or incomplete. Possible cause The printer cable is loose or defective. Suggested solutions Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and then back on again. Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner. if necessary. See page 7.7. If necessary, replace the toner cartridge. The file may have blank Check the file to ensure that it does not pages. contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The illustrations print incorrectly in Adobe Illustrator. The setting in the software application is wrong. Print the document with selecting Download as Bit Image in the Advanced Options window of the Graphic properties. An error occurs repeatedly when you are printing with the USB connection. When the USB mode is set to "Fast," some PC users may experience poor USB communication. Change the USB mode to "Slow." To do so, follow these steps: 1. Press Menu on the control panel until "Machine Setup" appears on the top line of the display. 2. Press the scroll button (¦ or ‹) until "USB Mode" appears on the bottom line, and press Enter. 8 3. Press the scroll button (¦ or ‹) to select "Slow." 4. Press Enter to save the selection. 5. Press Stop/Clear to return to Standby Mode. TROUBLESHOOTING 8.17

Section	Page
MFP User's Guide	1
Contents	3
Getting Started	18
Unpacking	19
Understanding the Component Location	22
Front View	22
Rear View	23
Control Panel Functions	24
Installing the Toner Cartridge	26
Loading Paper	28
Making Connections	31
Turning the Machine On	33
Changing the Display Language and Country	34
Setting Language	34
Setting Country	34
Setting the Paper Type and Size	35
Using the Save Modes	36
Toner Save Mode	36
Power Save Mode	36
CCD Power Save Mode	37
Installing Software	38
Printer Driver Features	39
System Requirements	40
Installing Software	41
Paper Handling	44
Selecting Print Materials	45
Size, Input Sources and Capacities	45
Guidelines for Paper and Special Materials	46
Selecting an Output Location	47
Printing to the Front Output Tray (Face down)	48
Printing to the Rear Output Slot (Face up)	48
Loading Paper in the Paper Tray	49
Using the Bypass Tray	51
Setting the Paper Type and Size for the Bypass Tray	53
Copying	54
Loading Paper for Copying	55
Making Copies on the Document Glass	55
Making Copies from the Automatic Document Feeder	57
Setting Copy Options	59
Contrast	59
Image	59
Reduced/Enlarged Copy	60
Number of Copies	61
Using Special Copy Features	61
Auto Fit Copying	62
Clone Copying	62
Collation Copying	63
2-side Copying	64
2-up or 4-up Copying	65
Poster Copying	65
Changing the Default Settings	66
Setting the Time Out Option	67
Printing	68
Printing a Document	69
Cancelling a Print Job	72
Using a Favorite Setting	73
Using Help	73
Setting Paper Properties	74
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	75
Printing a Reduced or Enlarged Document	77
Fitting Your Document to a Selected Paper Size	78
Printing Posters	79
Using Watermarks	80
Using an Existing Watermark	80
Creating a Watermark	81
Editing a Watermark	82
Deleting a Watermark	82
Using Overlays	83
What is an Overlay?	83
Creating a New Page Overlay	83
Using a Page Overlay	85
Deleting a Page Overlay	86
Setting Graphic Properties	87
Setting Up the Locally Shared Printer	89
In Windows 9x/Me	89
In Windows NT 4.0/2000/XP	90
Scanning	92
TWAIN Scanner Program	93
Scanning Procedure	94
Load the Originals	94
Run the Scan Application Program	95
Maintenance	96
Clearing the Memory	97
Cleaning Your Machine	98
Cleaning the Outside	98
Cleaning the Inside	98
Cleaning the Scan Unit	100
Maintaining the Toner Cartridge	101
Redistributing Toner	102
Replacing the Toner Cartridge	103
Setting the Notify Toner Option	105
Cleaning the Drum	105
Consumables and Replacement Parts	106
Troubleshooting	108
Clearing Document Jams	109
Input Misfeed	109
Exit Misfeed	110
Roller Misfeed	110
Clearing Paper Jams	111
In the Paper Feed Area	111
In the Paper Exit Area	112
In the Fuser Area or Around the Toner Cartridge	114
In the Bypass Tray	115
Tips for Avoiding Paper Jams When Printing on the A5-sized Paper	116
Tips for Avoiding Paper Jams	117
Clearing LCD Error Messages	118
Solving Problems	121
Paper Feeding Problems	121
Printing Problems	122
Printing Quality Problems	125
Fax Problems	129
Copying Problems	131
Scanning Problems	132
Specifications	134
General Specifications	135
Scanner and Copier Specifications	136
Printer Specifications	137
Facsimile Specifications	138
Paper Specifications	139
Overview	139
Supported Sizes of Paper	139
Guidelines for Using Paper	140
Paper Specifications	141
Paper Output Capacity	141
Printer and Paper Storage Environment	142
Index	143
FAX User's Guide	146
Contents	147
Getting Started	149
Control Panel Functions	150
Setting the Machine ID	152
Entering Characters Using the Number Keypad	153
Setting the Date and Time	155
Changing the Clock Mode	156
Setting Sounds	156
Speaker, Ringer, Key Sound and Alarm Sound	157
Speaker Volume	157
Setting the Dial Mode	158
Using the Toll Save Mode	158
Setting up the Fax System	160
Changing the Fax Setup options	160
Available Fax Setup Options	160
General Fax Functions	163
Sending a Fax	164
Preparing Documents for Faxing	164
Loading an Original Document	164
Adjusting the Document Resolution	166
Sending a Fax Automatically	167
Sending a Fax Manually	168
Confirming Transmission	168
Automatic Redialling	169
Receiving a Fax	169
About Receiving Modes	169
Loading Paper for Receiving Faxes	169
Receiving Automatically in the Fax Mode	170
Receiving Manually in the Tel Mode	170
Receiving Faxes in the Memory	170
Automatic Dialling	173
Speed Dialling	174
Storing a Number for Speed Dialling	174
Sending a Fax using a Speed Number	175
Group Dialling	176
Setting Group Dial	176
Editing Group Dial Numbers	177
Sending a Fax Using Group Dialling (Multi-address Transmission)	178
Searching for a Number in the Memory	179
Searching Sequentially through the Memory	179
Searching with a Particular First Letter	179
Printing a Phonebook List	180
Other Ways to Fax	181
Redialling	182
Sending Broadcasting Faxes	182
Sending a Delayed Fax	183
Sending a Priority Fax	185
Adding Documents To a Scheduled Fax	187
Cancelling a Scheduled Fax	188
Additional Features	189
Using the Secure Receiving Mode	190
Printing Reports	191
Using Advanced Fax Settings	193
Changing Setting Options	193
Advanced Fax Setting Options	194
Using the ControlCentre	195

Match case Limit results 1 per page

ROUBLESHOOTING

The machine

prints, but the

text is wrong,

garbled, or

incomplete.

The printer cable is

loose or defective.

Disconnect the printer cable and reconnect.

Try a print job that you have already printed

successfully. If possible, attach the cable

and the machine to another computer and

try a print job that you know works. Finally,

try a new printer cable.

The wrong printer

driver was selected.

Check the application’s printer selection

menu to ensure that your machine is

selected.

The software

application is

malfunctioning.

Try printing a job from another application.

The operating system is

malfunctioning.

Exit Windows and reboot the computer.

Turn the machine off and then back on

again.

Pages print, but

are blank.

The toner cartridge is

defective or out of

toner.

Redistribute the toner. if necessary. See

page 7.7.

If necessary, replace the toner cartridge.

The file may have blank

pages.

Check the file to ensure that it does not

contain blank pages.

Some parts, such as

the controller or the

board, may be

defective.

Contact a service representative.

The illustrations

print incorrectly

in Adobe

Illustrator.

The setting in the

software application is

wrong.

Print the document with selecting

Download as Bit Image

in the

Advanced

Options

window of the Graphic properties.

An error occurs

repeatedly

when you are

printing with

the USB

connection.

When the USB mode is

set to “Fast,” some PC

users may experience

poor USB

communication.

Change the USB mode to “Slow.” To do so,

follow these steps:

1. Press

on the control panel until

“Machine Setup” appears on the top line

of the display.

2. Press the scroll button (

➛

❿

) until

“USB Mode” appears on the bottom line,

and press

Enter

3. Press the scroll button (

➛

❿

) to select

“Slow.”

4. Press

Enter

to save the selection.

5. Press

Stop/Clear

to return to Standby

Mode.

Condition

Possible cause