Xerox XD103F User Guide - Page 57
Problem Solving
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Problem Solving Problem Solving Chart The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. Refer to the Status Code Chart in this section for status code information. If the problem persists, please refer to the Information section for the appropriate telephone numbers. Condition Ready indicator does not light. Copies are too light or too dark. Smears, lines, marks, or spots on copies. Copy image is skewed. Blank copies. Suggested solutions Check that the WorkCentre is plugged into an electrical receptacle. Ensure that there is power to the receptacle and that the WorkCentre power is in the ON position. If the original is light, select the lower copy contrast position to darken the background of the copies. If the original is dark, select the upper copy contrast position to lighten the background of the copies. If defects are on the original, press the copy contrast key to lighten the background of your copies. If no defects are on the original, clean the document glass and underside of the document cover. (Refer to WorkCentre Care.) If the above solutions do not help, clean the corotron wire. (Refer to WorkCentre Care.) Ensure that original is positioned correctly on document glass. Check that copy paper is loaded correctly. Ensure that the original is face down on the document glass. Check for a broken corotron wire. Refer to WorkCentre Care section for the location of the corotron wire. 49