Yamaha DV-C6760 Owners Manual - Page 34

Troubleshooting

Page 34 highlights

Troubleshooting Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer or service center. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD No sound or distorted sound No audio at digital output No sound and picture No output from subwoofer during stereo Disc can't be played Picture freezes momentarily during playback The player does not respond to the Remote Control Solution - Check if the AC power cord is properly connected. - Press the STANDBY/ON on the front of the DVD system to turn on the power. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. - Check if the TV is switched on. - Sometimes a small amount of picture distortion may appear depending on the disc being played back. This is not a malfunction. - Make sure the disc is compatible with the DVD Player. - Ensure that the DVD Player's TV Type is set to match that of the Disc and your TV. - Adjust the volume. - Check that the speakers are connected correctly. - Check the digital connections. - Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM ONLY. - Check if the audio format of the selected audio language matches your receiver capabilities. - Check that the RGB/SCART cable is connected to the correct device (See "Video Connections"). - Check that all speaker settings in the setup menu have been changed to small instead of large. - The DVD+R/RW, DVD-R/RW, CD-R/RW must be finalized. - Ensure the disc label is facing up. - Check if the disc is defective by trying another disc. - If you have recorded a Picture CD or MP3 CD yourself, ensure that your disc contains at least 10 pictures or 5 MP3 tracks. - Region code incorrect. - Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge. - Aim the Remote Control directly at the sensor on the front of the player. - Reduce the distance to the player. - Replace the batteries in the Remote Control. - Re-insert the batteries with their polarities (+/- signs) as indicated. 30

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30
Troubleshooting
Refer to the chart below when this unit does not function properly. If the
problem you are experiencing is not listed below or if the instruction below does
not help, set this unit to the standby mode, disconnect the power cord, and
contact the nearest authorized YAMAHA dealer or service center.
Problem
Solution
No power
Check if the AC power cord is properly connected.
Press the STANDBY/ON on the front of the DVD system
to turn on the power.
No picture
Refer to your TV’s manual for correct Video In channel
selection. Change the TV channel until you see the DVD
screen.
Check if the TV is switched on.
Distorted picture
Sometimes a small amount of picture distortion may appear
depending on the disc being played back. This is not a
malfunction.
Completely distorted picture
or black/white picture with
DVD
Make sure the disc is compatible with the DVD Player.
Ensure that the DVD Player’s TV Type is set to match that
of the Disc and your TV.
No sound or distorted sound
Adjust the volume.
Check that the speakers are connected correctly.
No audio at digital output
Check the digital connections.
Check if your receiver can decode MPEG-2 or DTS and if
not, please make sure the digital output is set to PCM
ONLY.
Check if the audio format of the selected audio language
matches your receiver capabilities.
No sound and picture
Check that the RGB/SCART cable is connected to the
correct device (See “Video Connections”).
No output from subwoofer
during stereo
Check that all speaker settings in the setup menu have been
changed to small instead of large.
Disc can’t be played
The DVD+R/RW, DVD-R/RW, CD-R/RW must be
finalized.
Ensure the disc label is facing up.
Check if the disc is defective by trying another disc.
If you have recorded a Picture CD or MP3 CD yourself,
ensure that your disc contains at least 10 pictures or 5 MP3
tracks.
Region code incorrect.
Picture freezes momentarily
during playback
Check the disc for fingerprints/scratches and clean with a
soft cloth wiping from centre to edge.
The player does not respond to
the Remote Control
Aim the Remote Control directly at the sensor on the front
of the player.
Reduce the distance to the player.
Replace the batteries in the Remote Control.
Re-insert the batteries with their polarities (+/– signs) as
indicated.