Yamaha YAS-201 Owners Manual - Page 12
Troubleshooting - front surround system
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Troubleshooting Refer to the table below when the unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. First, check the following: 1 The power cables of the sound bar, subwoofer, TV and playback devices (such as BD players) are connected to AC wall outlets securely. 2 The sound bar, TV and playback devices (such as BD players) are turned on. 3 The connectors of each cable are securely inserted in to jacks on each device. Power and system Problem The power turns off immediately. The sound bar is not reacting. The sound bar operates by itself. TV's 3D glasses do not work. Cause Remedy The auto-sleep function worked. -- The sound bar will be automatically turned off when one of the following conditions is met. - No operations for 12 hours - No audio input and no operations for 1 hour - No operations for 10 seconds after a wireless connection (yAired) to a transmitter is terminated The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage. Hold down (power) on the front panel of the sound bar for more than 10 seconds to reboot it. (If the problem persists, disconnect the power cable from the AC wall outlet and plug it again.) The protection circuitry has been Contact the nearest authorized Yamaha dealer activated. or service center. (In this case, one of the front panel indicators [TV, BD/DVD or YIT] flashes until the power turns off.) The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage. Hold down (power) on the front panel of the sound bar for more than 10 seconds to reboot it. (If the problem persists, disconnect the power cable from the AC wall outlet and plug it again.) Another Yamaha yAired-compatible Change the group ID (p.11). product is being used near your place. The sound bar is blocking the 3D glasses transmitter of your TV. Check the position of the 3D glasses transmitter of your TV and adjust the position of the sound bar. If necessary, remove the stands of the sound bar (p.6). Audio Problem No sound. No sound is coming from the subwoofer. Sound is heard from the subwoofer when the sound bar is not used. The volume decreases when the sound bar is turned on. No surround effect. Noise is heard. Cause Remedy The volume is too low. Turn up the volume (p.8). The mute function is activated. Cancel the mute function (p.9). Another input source is selected. Select an appropriate input source (p.8). The volume of the subwoofer is too low. Turn up the volume of the subwoofer (p.8). The playback source does not contain -low-frequency signals. A wireless connection between the sound bar and subwoofer is not established. (The SUBWOOFER indicator on the front panel of the sound bar does not light up.) Adjust the position of the subwoofer. If there is a device using 2.4-GHz band range (such as microwave ovens, cordless phones and WiFi devices) nearby, move those devices away from the sound bar and subwoofer. A wireless connection between the sound bar and subwoofer is not established because their group IDs are not same. (The LINK indicator on the subwoofer does not light up while the SUBWOOFER indicator on the front panel of the sound bar lights up.) Hold down INPUT on the front panel of the sound bar until the TV indicator start flashing to match the group IDs of the sound bar and subwoofer. Another Yamaha yAired-compatible Change the group ID (p.11). product is being used near your place. The automatic volume adjustment function worked. To prevent excessive loudness, the sound bar automatically controls its volume within a certain level when the sound bar is turned on. If necessary, turn up the volume (p.8). Stereo playback is selected. Select surround playback (p.9). The volume is too low. Turn up the volume (p.8). The TV or playback device is set to Change the digital audio output setting on the output 2-channel audio (such as PCM) TV or playback device. only. The sound bar is too close to another Move those devices away from the sound bar. digital or high-frequency device. 12