Zenith SL-5511-BZ User Guide - Page 4

TROUBLESHOOTING GUIDE SYMPTOM Light will not come on. Light comes on in daylight. Light comes on for no apparent reason. POSSIBLE CAUSE 1. Light switch is turned off. 2. Halogen lamp is loose or burned out. 3. Fuse is blown or circuit breaker is turned off. 4. Daylight turn-off is in effect (Recheck after dark). 5. Incorrect circuit wiring, if this is a new installation. 6. Not aimed correctly (Re-aim the sensor to cover desired area). 1. Light control may be installed in a relatively dark location. 2. Light control is in TEST (Select 1, 5 or 10 minutes for AUTO time). 1. Light control's sensor may be detecting small animals, swaying trees, or automobile traffic (Re-aim sensor). 2. Sensitivity is set too high (Reduce sensitivity). SYMPTOM Light stays on continuously. Light flashes on and off. POSSIBLE CAUSE 1. The halogen lamp is positioned too close to the light control's sensor or pointed at nearby objects that cause heat to trigger the sensor (Reposition the lamp away from the sensor or nearby objects). 2. Light control's sensor is pointed toward a heat source like an air vent, dryer vent, or brightly-painted heat-reflective surface (Reposition sensor). 3. On-time set too high (Reduce Time setting). 1. Heat or light from the halogen lamp may be turning the light control on and off (Reposition the lamp away from the sensor). 2. Heat being reflected from other objects may be affecting the light control (Re-aim sensor). 3. Light control is in the TEST mode and warming up (Flashing is normal under these conditions). Technical Service Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store. If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to: HeathCo LLC P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service * If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase. No Service Parts Available for this Product FIVE YEAR LIMITED WARRANTY This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province to province. For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges. This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.  595-5574-06