ZyXEL NWA3560-N User Guide - Page 269
Login, I forgot the password., I can see the, screen, but I cannot log in to the NWA3000-N series AP.
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Chapter 21 Troubleshooting • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA3000-N series AP. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 27. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. 4 Make sure your computer is in the same subnet as the NWA3000-N series AP. (If you know that there are routers between your computer and the NWA3000-N series AP, skip this step.) • If there is no DHCP server on your network, make sure your computer's IP address is in the same subnet as the NWA3000-N series AP. 5 Reset the device to its factory defaults, and try to access the NWA3000-N series AP with the default IP address. See your Quick Start Guide. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Try to access the NWA3000-N series AP using another service, such as Telnet. If you can access the NWA3000-N series AP, check the remote management settings to find out why the NWA3000-N series AP does not respond to HTTP. • If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. • If you've forgotten the NWA3000-N series AP's IP address, you can use the commands through the console port to check it. Connect your computer to the CONSOLE port using a console cable. Your computer should have a terminal emulation communications program (such as HyperTerminal) set to VT100 terminal emulation, no parity, 8 data bits, 1 stop bit, no flow control and 115200 bps port speed. I forgot the password. 1 The default password is 1234. 2 If this does not work, you have to reset the device to its factory defaults. See Section 21.6 on page 277. I can see the Login screen, but I cannot log in to the NWA3000-N series AP. NWA3000-N Series User's Guide 269