ZyXEL P-660RU-T1 v2 Quick Start Guide - Page 17

P-660RU-Tx v2 Quick Start Guide B) If your ISP gave you Internet connection information, ensure you enter it correctly. For example, if your account has a user name and password, make sure you type it correctly. In addition, if you are not sure which encapsulation your ISP uses, contact your ISP. If your ISP did not give you Internet connection information, follow the steps in section 2. C) If you are using a new Internet account, contact your ISP to make sure it is active. D) If you still have problems, see Troubleshooting in the User's Guide. If you cannot access the Internet after you take the steps above, either try the following or contact your ISP: E) Turn your P-660RU-Tx v2 off and on. Open your Internet browser if it is not already open. Let the P-660RU-Tx v2 complete the DSL connection test (this may take several minutes). See section 2 for details. If the test is successful, check whether you can access the Internet. F) If the test is unsuccessful or if you cannot access the Internet, log in to the P-660RU-Tx v2's Web Configurator (see section 2). • Click Network > WAN > Internet Connection. Ensure that the settings in this screen are the same as those your ISP gave you. If your ISP gave you a static IP address to use, select Static IP Address in the IP Address section and enter it in the IP Address field. If not, select Obtain an IP Address Automatically. Click Apply. 16