eMachines EL1800 Service Guide - Page 62
Error Symptom, Action/FRU, Parallel/Serial Ports, Keyboard, Power Supply, Other Problems - driver
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Error Symptom Display changing colors. Display problem not listed above (including blank or illegible monitor). Action/FRU 1. Monitor signal connection/cable 2. Monitor 3. Main board 1. "Monitor" 2. Load default settings (if screen is readable). 3. Main board Parallel/Serial Ports Execute "Load BIOS Default Settings" in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. Main board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. Main board. Printer problems. 1. Refer to the service manual for the printer. Some or all keys on keyboard do not work. Keyboard 1. Keyboard Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.) Power Supply 1. Ensure the Soft-off by PWR-BTTN. in BIOS Setup of Power Management is not set to Instant-off. 2. Power switch cable assembly Pressing power switch does not turn on the system. 1. Ensure the power override switch (situated at the back of the machine, just above the connector for the power cable) is not set to OFF. 2. Power switch cable assembly. Executing software shutdown from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system). 1. Load default settings. 2. Reload software from Recovery CD. No system power, or power supply fan is 1. Power Supply not running. 2. Main board Any other problems. Other Problems 1. Undetermined Problems 56