iRobot Roomba 560 Product Manual - Page 26

Troubleshooting - problems

Page 26 highlights

Troubleshooting Roomba will tell you something is wrong with a two-tone "uh-oh" sound followed by a series of beeps or a narrated voice. The troubleshooting light will also blink. Refer to the chart below to resolve Roomba's problem. If the problem is not resolved, visit www.irobot.com/support. Tip : To repeat Roomba's error message, press the "clean" button. Runtime Errors Roomba Or Roomba says.... beeps... 1 beep Error 1 ... 2 beeps Error 2 ... 5 beeps Error 5 ... 6 beeps Error 6 ... 7 beeps Error 7 ... 8 beeps 9 beeps Error 9 ... Error 10 ... Likely cause What to do Roomba is stuck with a wheel hanging down or Roomba is stuck. Roomba's main brushes cannot turn. Roomba's side wheel is stuck. Roomba's cliff sensors are dirty or Roomba is stuck hanging over a cliff. Roomba's side wheel is stuck. Roomba's front wheel is stuck or Roomba is stuck. Roomba's bumper is compressed or the bumper sensor is dirty. Roomba's side wheel is stuck or its bumper is not registering obstacles. Ensure Roomba's wheels are firmly on the floor. Start Roomba in a new location. Remove and clean Roomba's brushes. Clean hair and debris from Roomba's side wheels. Push them in and out and confirm that they both turn freely. Start Roomba in a new location. Wipe Roomba's cliff sensors with a dry cloth. Start Roomba in a new location. Clean Roomba's side wheels of hair and debris. Push them in and out and confirm that they both turn freely. Start Roomba in a new location. Remove and clean hair and debris from Roomba's front wheel. Start Roomba in a new location. Briskly tap Roomba's bumper 10-20 times to dislodge any debris that may be trapped under the bumper. If Roomba is circling in place, clean Roomba's side wheels of hair and debris. Push them in and out and confirm that they both turn. If not circling in place, Roomba may be in an extremely large room. Use a Virtual Wall to create a smaller cleaning area. 26 iRobot Roomba 500 Series

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36

26
iRobot Roomba 500 Series
Troubleshooting
Roomba will tell you something is wrong with a two-tone “uh-oh” sound
followed by a series of beeps or a narrated voice. The troubleshooting
light will also blink. Refer to the chart below to resolve Roomba’s problem.
If the problem is not resolved, visit www.irobot.com/support.
Runtime Errors
Roomba
beeps...
Or Roomba says….
Likely cause
What to do
1 beep
Error 1 ...
Roomba is stuck with a
wheel hanging down or
Roomba is stuck.
Ensure Roomba’s wheels
are firmly on the floor. Start
Roomba in a new location.
2 beeps
Error 2 ...
Roomba’s main
brushes cannot turn.
Remove and clean
Roomba’s brushes.
5 beeps
Error 5 ...
Roomba’s side wheel is
stuck.
Clean hair and debris from
Roomba’s side wheels. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
6 beeps
Error 6 ...
Roomba’s cliff sensors
are dirty or Roomba is
stuck hanging over a cliff.
Wipe Roomba’s cliff sensors
with a dry cloth. Start
Roomba in a new location.
7 beeps
Error 7 ...
Roomba’s side wheel is
stuck.
Clean Roomba’s side wheels
of hair and debris. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
8 beeps
Roomba’s front wheel
is stuck or Roomba is
stuck.
Remove and clean hair and
debris from Roomba’s front
wheel. Start Roomba in a
new location.
9 beeps
Error 9 ...
Roomba’s bumper is
compressed or the
bumper sensor is dirty.
Briskly tap Roomba’s
bumper 10-20 times to
dislodge any debris that
may be trapped under the
bumper.
Error 10 ...
Roomba’s side wheel
is stuck or its bumper
is not registering
obstacles.
If Roomba is circling in
place, clean Roomba’s
side wheels of hair and
debris. Push them in and
out and confirm that they
both turn. If not circling in
place, Roomba may be in
an extremely large room.
Use a Virtual Wall to create a
smaller cleaning area.
Tip : To repeat Roomba's error message, press the "clean" button.