1998 Chevrolet Astro Owner's Manual - Page 386
1998 Chevrolet Astro Manual
Page 386 highlights
Customer Satisfaction Procedure Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if aconcern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. the matter has If already been reviewed with the sales, service parts or manager, contact theowner of the dealership or the general manager. 8-2
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 |
 |
Customer
Satisfaction
Procedure
Chevrolet dealers have
the facilities, trained
technicians
and
up-to-date
information
to
promptly
address
any
concerns
you
may
have.
However,
if
a concern has
not
been
resolved
to
your complete satisfaction,
take
the
following steps:
STEP
ONE
--
Discuss
your concern with
a
member
of dealership management.
Normally, concerns can
be
quickly
resolved
at
that
level.
If the matter
has
already
been
reviewed
with
the
sales,
service
or parts
manager,
contact
the owner
of
the
dealership or the
general
manager.
8-2