2014 Ford Flex Owner Manual Printing 1 - Page 75

74 MYKEY TROUBLESHOOTING Condition I cannot create a MyKey. MyKey Potential causes • The key or fob used to start the vehicle does not have admin privileges. • The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key). • Vehicles with push-button start: The intelligent access key is not in the backup slot. The backup slot location information is in another chapter. See Starting and Stopping the Vehicle. • SecuriLock passive anti-theft system is disabled or in unlimited mode. • The key or fob used to start the vehicle does not have admin privileges. • No MyKeys are created. See Creating a MyKey. • The key or fob used to start the vehicle does not have admin privileges. • No MyKeys are created. Refer to Creating a MyKey. • Purchase a new key from your authorized dealer. • Program a spare key. See SecuriLock in the Security. • An admin fob is present at engine start. • No MyKey has been created. See Creating a MyKey. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys. • The key system has been reset. I cannot program the configurable settings. I cannot clear the MyKeys. I lost the only admin key. I lost a key. No MyKey functions with intelligent access key (push- button start). MyKey distances do not accumulate. 2014 Flex (471) Owners Guide gf, 1st Printing, April 2013 USA (fus)