1994 GMC Jimmy Owner's Manual - Page 327

equipment and personnel.That is why we suggest you follow Step One first if you have a concern. Customer Assistance for the Hearing or Speech Impaired(TDD) To assist customers who have hearing difficulties, GMC Truck has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or aconventional teletypewriter (TTY)can communicate with GMC Truck dialing: In the United States, by 1-800-GMC-TKTD (1-800-462-8583). (TDD users in Canada can dial 1-800-263-3830.) GM Participation in BBB AUTO LINE Alternative Dispute Resolution Program * *This program may not be available in all states, depending on state law. Canadian owners refer toyour Warranty and Owner Assistance Information booklet. General Motors reserves the right tochange eligibility limitations and/or to discontinue participation in this its program. Both GMC Truck your GMC Truck dealer are and committed to making sure you are completely satisfied withyour new vehicle. Our experience has shown if a situation arises where feel your concern has not been you adequately addressed, theCustomer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party assist in arriving can at a solution to disagreement regarding vehicle repairs or interpretation a of the New Vehicle Limited Warranty. To assist in resolving these LINE. disagreements GMC Truck voluntarily participates in BBB AUTO BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes betweencustomers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB usingthe toll-free telephone number, or write them atthe following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100 8-3