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1997 GMC Suburban Owner's Manual - Page 411

1997 GMC Suburban Manual

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Section 8 Customer Assistance Information Here you will find outhow to contactGMC if you need assistance. This section also tells how toobtain service you publications and how to reportany safety defects. 8-2 8-4 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Customer Assistance forText Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8- 10 8- 10 8-11 8-11 8-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting SafetyDefects to General Motors Ordering Service and Owner Publications in Canada 8-1

Section	Page
Table of Contents	3
Seats and Restraint Systems	9
Seats and Seat Controls	10
Safety Belts: They're for Everyone	27
Here Are Questions Many People Ask About Safety Belts -- and the Answers	31
How to Wear Safety Belts Properly	32
Driver Position	32
Safety Belt Use During Pregnancy	40
Right Front Passenger Position	41
Supplemental Inflatable Restraint System	41
Center Passenger Position	48
Rear Seat Passengers	49
Rear Safety Belt Comfort Guides for Children and Small Adults	55
Children	58
Child Restraints	60
Larger Children	68
Safety Belt Extender	71
Checking Your Restraint Systems	72
Replacing Restraint System Parts After a Crash	72
Features and Controls	75
Keys	76
Door Locks	77
Keyless Entry System	80
Your Doors and How They Work	82
Theft	85
New Vehicle “Break-In”	86
Ignition Positions	86
Starting Your Gasoline Engine	87
Engine Coolant Heater	89
Automatic Transmission Operation	90
Locking Rear Axle	94
Four-wheel Drive	94
Parking Brake	99
Shifting Into PARK (P)	100
Shifting Out of PARK (P)	102
Parking Over Things That Burn	103
Engine Exhaust	103
Running Your Engine While You’re Parked	104
Windows	105
Tilt Wheel	107
Multifunction Lever	107
Lamps	114
Interior Lamps	116
Mirrors	118
Storage Compartments	122
Ashtrays and Cigarette Lighter	132
Sun Visors	133
Instrument Panel	134
Instrument Cluster	136
Warning Lights, Gages and Indicators	138
Comfort Controls and Audio Systems	151
Comfort Controls	152
Rear Air Conditioning and Heating Systems	154
Air Conditioning	157
Heating	158
Ventilation System	158
Defogging and Defrosting	160
Rear Window Defogger	160
Audio Systems	161
Setting the Clock	161
AM-FM Stereo	161
Playing the Radio	161
AM-FM Stereo with Cassette Tape Player	163
AM-FM Stereo with Cassette Tape and Automatic Tone Control	165
CD Adapter Kits	169
AM-FM Stereo with Compact Disc Player and Automatic Tone Control	170
Playing a Compact Disc in the Single Remote Disc Player	174
Theft-Deterrent Feature	176
Understanding Radio Reception	178
Tips About Your Audio System	178
Care of Your Cassette Tape Player	179
Care of Your Compact Discs	180
Fixed Mast Antenna	180
Your Driving and the Road	183
Defensive Driving	184
Drunken Driving	184
Control of a Vehicle	188
Braking	188
Steering	191
Off-Road Recovery	193
Passing	194
Loss of Control	195
Driving Guidelines	196
Driving at Night	210
Driving in Rain and on Wet Roads	212
City Driving	214
Freeway Driving	215
Before Leaving on a Long Trip	216
Highway Hypnosis	217
Hill and Mountain Roads	218
Winter Driving	220
Loading Your Vehicle	224
Towing a Trailer	226
Problems on the Road	241
Hazard Warning Flashers	242
Other Warning Devices	243
Jump Starting	243
Towing Your Vehicle	248
Engine Overheating	251
Cooling System -- Gasoline Engines	253
Engine Fan Noise	261
If a Tire Goes Flat	261
Changing a Flat Tire	262
If You’re Stuck: In Sand, Mud, Ice or Snow	279
Service and Appearance Care	283
Service	284
Fuel	285
Fuels in Foreign Countries	287
Filling Your Tank	288
Checking Things Under the Hood	290
Engine Oil (Gasoline Engine)	296
Air Cleaner (Gasoline Engines)	300
Automatic Transmission Fluid	302
Rear Axle	306
Four-wheel Drive	306
Radiator Pressure Cap	311
Thermostat	311
Power Steering Fluid	312
Windshield Washer Fluid	312
Brakes	314
Battery	318
Bulb Replacement	319
Windshield Wiper Blade Replacement	326
Tires	326
Appearance Care	334
Cleaning the Inside of Your Vehicle	335
Care of Safety Belts	338
Cleaning the Outside of Your Vehicle	339
Underbody Maintenance	341
Appearance Care Materials Chart	342
Vehicle Identification Number (VIN)	343
Electrical Svstem	344
Replacement Bulbs	349
Capacities and Specifications	351
Normal Maintenance Replacement Parts	352
Air Conditioning Refrigerants	354
Maintenance Schedule	357
Introduction	358
Part A: Scheduled Maintenance	360
Selecting the Right Schedule	360
Short Trip/City Maintenance Schedule	363
Long Tripmighway Maintenance Schedule	386
Part B: Owner Checks and Services	399
At Each Fuel Fill	399
At Least Once a Month	399
At Least Twice a Year	400
At Least Once a Year	400
Part C: Periodic Maintenance Inspections	403
Part D: Recommended Fluids and Lubricants	405
Part E: Maintenance Record	407
Customer Assistance Information	411
Customer Satisfaction Procedure	412
Customer Assistance for Text Telephone (TTY) Users	414
Roadside Assistance	415
Canadian Roadside Assistance	417
Courtesy Transportation	418
GM Participation in an Alternative Dispute Resolution Program	419
Warranty Information	420
Reporting Safety Defects to the United States Government	420
Reporting Safety Defects to the Candian Government	421
Reporting Safety Defects to General Motors	421
Ordering Service and Owner Publications in Canada	421

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