1997 GMC Suburban Owner's Manual - Page 414

For prompt assistance, please have the following information to your Warranty and Owner Assistance Information Refer available to give the Customer Assistance Representative: booklet for addressesof GM Overseas offices. 0 Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 When contacting GMC, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One firstif you have a concern. 0 0 Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf,hard of hearing, or speech-impaired and who use Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583. (TTY users in Canada can dial 1-800-263-3830.) 0 We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write GMC, address your inquiry to: GMC Customer Assistance 3 1 E. Judson Street 1607-04 Pontiac, MI 48342-2230 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L 1H 8P7 8-4