2008 Lexus ES 350 Owners Manual - Page 506

OTHER BENEFITS AND ASSISTANCE AMENITIES Additional Keys If you require additional keys, call or visit an authorized Lexus dealership. You will need to provide the dealership with your vehicle's key code (found on the key number plate provided with your original set of keys). In most cases, new keys can be ready within five business days. The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership. Each dealership works with selected collision repair centers that meet Lexus' strict requirements for training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles. Collision Repairs If you're involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That's why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus' high standards for quality, fit and corrosion resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty. 8 Other Benefits and Assistance