2001 Mercedes C-Class Owner's Manual - Page 229

Instruments and controls Tele Aid Operation Driving Instrument cluster display Practical hints Car care Technical data Index 220 Tele Aid Important! The initial activation of the Tele Aid system may only be performed by completing the subscriber agreement and placing an acquaintance call using the "SOS" button. Failure to complete either of these steps will result in a system that is not activated. If you have any questions regarding activation, please call the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response; automatic and manual emergency, roadside assistance and information. The Tele Aid system is always operational, providing that the vehicle's battery is charged and properly connected. To activate, press the "SOS" button, the Roadside Assistance button • or the Information button ¡, depending on the type of response required. System self-check Initially, after turning the electronic key in starter switch to position 2, malfunctions are detected and indicated (the indicator lamps in the "SOS" button, the Roadside Assistance button • and the Information button ¡ stay on longer than 5 seconds or do not come on). If a malfunction is indicated as outlined above, have the system checked at the nearest Mercedes-Benz Center as soon as possible. Important! Always make sure that the indicator lamp in the "SOS" button remains illuminated for approximately 5 seconds during the system self-check after turning electronic key in starter switch to position 2. Emergency calls An emergency call is initiated automatically following an accident in which the Emergency Tensioning Retractors (ETR's) or airbags deploy. An emergency call can also be initiated manually by opening the cover next to the inside rear view mirror labeled "SOS", then