2003 Mercedes E-Class Owner's Manual - Page 242

Controls in detail Useful features The Response Center will then unlock your vehicle with the remote door unlocking feature. Stolen vehicle tracking services In the event your vehicle was stolen: Report the incident to the police. The police will issue a numbered incident report. Pass this number on to the Mercedes-Benz Response Center along with your password issued to you when you subscribed to the service. The Response Center will then attempt to covertly contact the vehicle's Tele Aid system. Once the vehicle is located, the Response Center will contact the local law enforcement and you. The vehicle's location will only be provided to law enforcement. Info Services* (except Canada) Info Services categories include news, sports, stocks, weather and calendar reminders. Choices can be selected via www.mbusa.com or by calling 1-800-For-MERCedes (1-800-367-6372). To request Info Services: Press the SVC button on the COMAND* system. Select SEND NEW REQUEST FOR INFO SERVICE. NEW INFO SERVICE REQUEST TRANSMITTED will appear in the COMAND* dis- i The remote door unlock feature is available if the relevant cellular phone network is available. The SOS button will flash and the message EMERGENCY CALL - CALL CONNECTED will appear in the multifunction display to indicate receipt of the door unlock command. Once the vehicle is unlocked, a Response Center specialist will attempt to establish voice contact with the vehicle occupants. If the trunk recessed handle was pulled for more than 20 seconds before door unlock authorization was received by the Response Center, you must wait 15 minutes before pulling the trunk recessed handle again. play and call status messages will appear in the multifunction display. Once information is available, the message NEW INFO RECEIVED! READ LATER WHEN STOPPED? will appear. Select YES. With the vehicle stopped in a safe location, press SVC. 242