2004 Mercedes C-Class Owner's Manual - Page 226

Controls in detail Useful features Initiating an emergency call manually Warning! Roadside Assistance button • Located below the center armrest cover is the Roadside Assistance button •. Press and hold button (for longer than two seconds). A call to a Mercedes-Benz Roadside Assistance dispatcher will be initiated. The button will flash while the call is in progress. The message TELE DIAGNOSIS - CONNECTING CALL will appear in the multifunction display. When the connection is established, the message TELE DIAGNOSIS - CALL CONNECTED appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). A voice connection between the Roadside Assistance dispatcher and the occupants of the vehicle will be established. When a voice connection is established, the audio G 1 Cover 2 SOS button Briefly press on cover 1. The cover will open. Press SOS button 2 briefly. The indicator lamp in SOS button 2 will flash until the emergency call is concluded. Wait for a voice connection to the Response Center. Close cover 1 after the emergency call is concluded. If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants. 226