3Com 3CRDAG675B Quick Start Guide - Page 16

2 Troubleshooting Problem Computer operating system does not recognize the Wireless LAN product. No network association exists when the computer becomes active again after being in sleep mode or after the Wireless LAN Product is removed and reinserted Solutions Make sure the Wireless LAN product is properly installed. Check whether another card is already in use. Windows XP, 2000, Me, and 98 SE: Check whether the computer has a Plugand-Play BIOS. Visit www.3com.com to download the latest drivers. Refer to the Updating the Wireless LAN product section below. Log out and log in again, or restart the computer to restore the connections. Wireless LAN Adapter LED Indicators Condition Off Flashing on and off Flickering Description The computer does not recognize the Wireless LAN Adapter. The Wireless LAN Adapter has power. Data transfer is taking place. Removing Your Wireless LAN Product Normally, you would not uninstall the Wireless LAN Product; however, in case a problem arises, you may want to uninstall and reinstall it. You can uninstall Wireless LAN Manager any time following the installation. The uninstall removes desktop icons, registry entry files, and optionally files used by the adapter. 1 If you are using Windows 2000, Me, or 98 SE, click Start > Settings > Control Panel. If you are using Windows XP, click Start > Control Panel. 2 Click Add/Remove Programs. 3 Select 3Com Wireless LAN Manager. 4 Click Change/Remove. 5 Click Remove and Next. 6 Follow the prompts to uninstall 3Com Wireless LAN Manager. 7 When the uninstall is complete, remove the Wireless LAN Product and restart your computer. Updating the Wireless LAN Product Driver To update your Wireless LAN product driver software, find your operating system below, then follow the procedure. Windows XP and 2000 1 Insert your Wireless LAN PC Card into the PC card slot or your Wireless LAN PCI adapter in the PCI slot. 2 In Windows 2000, select Start > Settings > Control Panel, then double-click the System icon. In Windows XP, from your desktop or start menu, right-click My Computer and select Properties. 12