Adobe 38040286 User Guide - Page 242

ADOBE CONTRIBUTE CS3 236 User Guide • The user's permissions to either the server itself, the folder containing the web page, or the specific page may have changed. Ensure that the user has the correct file and folder access permissions. To learn how to check the server's file and folder permissions, refer to the documentation supplied with the server operating system. • The folder containing the page that the user wants to publish to may have been deleted, or does not exist. Save the page to another folder on the website, or create an appropriate folder for the page. • Another user may have locked the page. This can occur if a user with Dreamweaver MX accesses the file and resets the lock file. Check whether another user has the file checked out, or whether the lock file is invalid and needs to be forcibly removed. To remove the lock file, see "You need to override a file checkout" on page 239. Problems creating documents from templates The following sections describe problems you might encounter when you create web pages or blog entries from templates with Contribute: • "Page templates for websites and blogs don't appear in Contribute" on page 236 • "A new page has broken images or other missing elements" on page 236 Page templates for websites and blogs don't appear in Contribute If your templates for web pages and blogs don't show up in Contribute, first click the Refresh Templates button in the New Web Page or Blog Entry dialog box, and then select For all websites or For selected website/blog to download templates. If either of the options For all websites or For selected website/blog appear disabled, verify if you selected the web site or blog for which you want to refresh templates. If you still cannot see templates for your web pages or blogs, do the following: • Ensure that the templates are have been properly downloaded from the server. Sometimes the user downloading the templates clicks Cancel partway through the downloading process, canceling the entire file download. • The permission group the user belongs to might have restricted template access for web pages. For more infor- mation, see "Settings for new web pages" on page 223. • Make sure the template file name contains the .dwt file extension. • Make sure that all the templates for the website reside in the Templates directory in the site root folder. A new page has broken images or other missing elements If a user creates a new page from a template that has images or other dependent files, and the links to those files appear broken, it may be that the user doesn't have access to the directory storing those files. To correct this: • Ensure that the user has read access to any folders containing images or other referenced page elements (such as Flash movies). • Check that the template doesn't contain broken links or invalid syntax. • Check that the any file upload quotas set on the server are not exceeded. • Verify that the server's disk is not full.