Asus DSL-AC51 users manual in English - Page 76

Frequently Asked Questions (FAQs), I cannot access the router GUI using a web browser

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6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is "admin/admin". Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer 8, follow these steps: 1. Launch Internet Explorer 8, then click Tools > Internet Options. 2. In the General tab, under Browsing history, click Delete..., select Temporary Internet Files and Cookies then click Delete. NOTES: • The commands for deleting cookies and files vary with web browsers. • Disable proxy server settings, cancel the dial-up connection, and set the TCP/IP settings to obtain IP addresses automatically. For more details, refer to Chapter 1 of this user manual. • Ensure that you use CAT5e or CAT6 ethernet cables. 76

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76
6.2
Frequently Asked Questions (FAQs)
I cannot access the router GUI using a web browser
•
If your computer is wired, check the Ethernet cable
connection and LED status as described in the previous
section.
•
Ensure that you are using the correct login information. The
default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.
•
Delete the cookies and files in
your web browser. For Internet
Explorer 8, follow these steps:
1.
Launch Internet Explorer 8,
then click
Tools
>
Internet
Options
.
2.
In the
General
tab,
under
Browsing history
,
click
Delete…
, select
Temporary Internet Files
and
Cookies
then click
Delete
.
NOTES:
•
The commands for deleting cookies and files vary with web
browsers.
•
Disable proxy server settings, cancel the dial-up connection,
and set the TCP/IP settings to obtain IP addresses
automatically. For more details, refer to Chapter 1 of this user
manual.
•
Ensure that you use CAT5e or CAT6 ethernet cables.