Beltronics Vector 995 Owner's Manual - Page 15

31160_Vec995_OMrev 8/10/10 1:46 PM Page 29 Service Service Procedure If your V995 ever needs service, please follow these simple steps: 1 Check the troubleshooting section of this manual. It may have a solution to your problem. 2 Call us at 1-800-341-2288. We may be able to solve your problem over the phone. If the problem requires that you send your V995 to the factory for repair, we will provide you with a Service Order Number, which must be included on the outside of your shipping box. Enclose the following information with your V995: • Your Service Order Number • Your name and return address • Your daytime telephone number • A description of the problem you are experiencing Beltronics Extended Service Plan Beltronics offers an optional extended service plan. Call Beltronics for details at 1-800-341-2288 Out Of Warranty Repairs For out of warranty repairs, include prepayment in the amount you were quoted by the Beltronics Customer Service Representative. If the detector has been damaged, abused or modified, the repair cost will be calculated on a parts and labor basis. If it exceeds the basic repair charge, you will be contacted with a quotation. If the additional payment is not received within 30 days (or if you notify us that you choose not to have your V995 repaired at the price quoted), your V995 will be returned, without repair. Payment can be made by check, money order, or credit card. Ship V995 and power cord to: BELTRONICS Customer Service Department Service Order Number 5442 West Chester Road West Chester OH 45069 For your own protection, we recommend that you ship your V995 postpaid and insured. Insist on a proof of delivery, and keep the receipt until the return of your V995. 26 Register online: @ www. beltronics .com 27 ̄ Remove card along perforations ̄ ̄ BELTRONICS PRODUCT REGISTRATION CARD ̈ If you purchased your detector directly from BELTRONICS, you do not need to fill this out. ̈ If you did not purchase your detector directly from BELTRONICS, please fill out this section and return to us, or register online at our web address: www.beltronics.com. 1. First Name Middle Initial____ Last Name Address City State ZIP Phone Number (In case we have a question 2. Product Purchased Vector 995 Radar & Laser Detector Serial Number 3. Place of Purchase Date_________ Price 4. Primary reason for purchasing this BELTRONICS product