Bissell CrossWave Multi-Surface Wet Dry Vac 1785 User Guide - Page 14
Troubleshooting
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Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Reduced spray OR no spray Loss of suction power Brush roll is not turning Machine won't turn on Machine is leaking Possible causes Remedies Clean water tank may be empty Refill tank Clean water tank may not be seated completely Turn power OFF / Remove and reseat tank System isn't completely primed Hold trigger for 10 to 15 seconds to make sure the solution has flowed to the spray tips Brush window is not latched in place Turn power OFF / Unplug machine and re-install brush window Not holding trigger to spray solution Hold trigger continuously while using the machine Spray tips on foot clogged Use a pin to clean the spray tips located underneath the brush roll window Tanks may not be seated properly Turn Power OFF / Remove both tanks and reseat them so they fit properly on the machine Dirty tank has picked up Empty dirty tank maximum amount of dirty water and has reached full line Brush window is not latched in place Turn Power OFF / Unplug machine and re-install brush window Debris channel in foot is clogged by Clean the channel with a paper towel debris Filter clogged by debris Remove debris clogging the filter screen and clean the filter Brush roll is not installed properly Turn Power OFF / Unplug machine and follow instructions on page 11 for replacing brush roll Machine is standing upright Recline machine to make brush roll turn on Obstruction has caused brush roll to stop Turn Power OFF / Unplug machine and remove brush window and brush roll to remove obstruction Obstruction has caused brush roll to stop and shut down machine Unplug machine to reset the system. While the machine is unplugged, remove the brush window and brush roll to remove the obstruction before plugging the machine back in for use Handle not inserted properly into body of machine Remove the handle and re-insert into the body of the machine making sure to push down until you hear a "click." Cap of clean water tank is not closed properly Remove the clean water tank and re-apply the cap 14 www.BISSELL.com