Blackberry Pearl 8100 Getting Started Guide - Page 39

I cannot send messages

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• Select the Skip email setup option if any of the following situations apply: • A representative from the store where you purchased your device has already helped you to set up your email address. • You have already visited the email setup web site and have set up an email address using a browser on your computer. • You have an existing email account and have access to a BlackBerry Enterprise Server, but your system administrator has not provided you with a password that you can use to activate your device over the wireless network. Contact your system administrator for more information about setting up email for your device. • You have a Microsoft® Outlook® (Workgroup installation) email account on a Microsoft Exchange Server version 5.5. or later and you want to use the BlackBerry Desktop Redirector to forward email messages to your device. I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact. 37

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•
Select the
Skip email setup
option if any of the following situations apply:
•
A representative from the store where you purchased your device has
already helped you to set up your email address.
•
You have already visited the email setup web site and have set up an
email address using a browser on your computer.
•
You have an existing email account and have access to a BlackBerry
Enterprise Server, but your system administrator has not provided you
with a password that you can use to activate your device over the
wireless network. Contact your system administrator for more
information about setting up email for your device.
•
You have a Microsoft® Outlook® (Workgroup installation) email
account on a Microsoft Exchange Server version 5.5. or later and you
want to use the BlackBerry Desktop Redirector to forward email
messages to your device.
I cannot send messages
Try performing the following actions:
•
Verify that your BlackBerry® device is connected to the wireless network. If
you are not in a wireless coverage area, your device should send the messages
when you return to a wireless coverage area.
•
If the menu item for sending a message does not appear, verify that you have
added an email address or PIN for your contact.
37