Bosch TAS1202UC Instructions for Use - Page 6

h Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine. If you do not find a solution for your specific problem or the problem persists after troubleshooting, please contact TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271). Note: If the piercing unit or the Service T DISC are lost, they may be purchased from ­TASSIMO Customer Service at 1-877-TDISCS1 (only in the USA) or on www.tassimo.com Problem Cause Solution The appliance is not working and none of the display elements (LEDs) are lighting. The appliance has no power supply. The appliance is not switched on. Check to see whether the appliance is connected to the mains. Make sure the appliance has been switched on. The machine is brewing, however there is no beverage emerging. The water tank is not inserted correctly. Check that the water tank is correctly inserted. The water tank was removed Start the cleaning process with the yellow during the brewing stage or Service T DISC. Please refer here to the there is air in the system. section c First Time Use, Steps 2 - 14. The float in the water tank Clean the water tank and free the float. is stuck. The appliance does not No T DISC inserted. recognise the inserted The appliance does not T DISC and remains recognise the bar code. in energy-saving mode (dimmed, lighting Status LED 3) or Status LED 3 lights up red. Check that a T DISC has been inserted. Clean the T DISC reading window with a soft, damp cloth. Smooth out the foil of the T DISC with your finger so that the bar code can be read. Use a new T DISC. If the problem persists, contact the ­TASSIMO careline. The brewing unit is not closed properly. Clean the brewing unit with a soft, damp cloth, paying particular attention to the lid area. The brewing unit cannot The piercing unit or the be securely closed. T DISC support has not been correctly inserted. Press the piercing unit into its holder using both thumbs (until an audible click is heard). The T DISC has not been correctly inserted. Reinsert the selected T DISC. Make sure that it is placed in the T DISC support with the printed side facing downwards. Place the tab of the T DISC in the slot. The brewing unit is not closed properly. Clean the brewing unit with a soft, damp cloth, paying particular attention to the lid area. Press the lid down until it audibly clicks into place. en 4 TAS12xx_1Text_UC.indb 4 26.04.2013 14:34:31