Bosch TAS1202UC Instructions for Use - Page 7

Problem, Cause, Solution, Descaling, Cleaning

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H Troubleshooting Problem Cause Solution The brewing unit cannot The brewing unit is still be opened. locked. Wait until the Status LED 3 has stopped blinking before attempting to open the ­brewing unit. If the brewing unit stays locked, contact the ­TASSIMO careline. Fill water tank 2 lights up. There is not enough water in Fill the tank with cold, fresh water as far as the water tank. the max mark. Reinsert the water tank. Fill water tank 2 lights up even though there is enough water in the water tank. The float in the water tank is stuck. The water tank is not inserted correctly. Clean the water tank and free the float. Check that the water tank has been ­correctly inserted. Descale 1 lights up or The appliance needs to be Descale the appliance. Please refer here to starts to flash. descaled. the section f Descaling. Descale 1 lights up Even decalcified water or starts flashing even contains low amounts of though decalcified water calcium carbonate. has been used. Descale the appliance. Please refer here to the section f Descaling. Where can I obtain descaling agents? Special descaling agents can be obtained from www.tassimo.com, the Bosch customer service department (article no. 573828, for contact details, see page 29) or from your retailer. The quality of the crema The beverage outlet is sticky Clean the beverage outlet. Please refer here has deteriorated. or dirty. to the section e Cleaning. Clean the brewing unit with the yellow Service T DISC. Please refer here to the section e Cleaning. Build-up of limescale in the Descale the appliance. Please refer here to appliance. the section f Descaling. Water is dripping from the brewing unit. The T DISC is damaged or leaky. The T DISC has not been pierced correctly. Do not use T DISCs more than once. Do not use damaged T DISCs. Wait until the brewing stage has come to an end and the appliance has cooled down. Remove the T DISC and clean the ­brewing unit. Please refer here to the section e Cleaning. The piercing unit has not Press the piercing unit into its holder using been inserted correctly. both thumbs (until an audible click is heard). TAS12xx_1Text_UC.indb 5 5 en 26.04.2013 14:34:31

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5
en
Problem
Cause
Solution
The brewing unit cannot
be opened.
The brewing unit is still
locked.
Wait until the Status LED
3
has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill water tank
2
lights up.
There is not enough water in
the water tank.
Fill the tank with cold, fresh water as far as
the
max
mark. Reinsert the water tank.
Fill water tank 
2
lights
up even though there
is enough water in the
water tank.
The float in the water tank
is stuck.
Clean the water tank and free the float.
The water tank is not
inserted correctly.
Check that the water tank has been
correctly inserted.
Descale
1
lights up or
starts to flash.
The appliance needs to be
descaled.
Descale the appliance. Please refer here to
the section
f
 
Descaling
.
Descale
1
lights up
or starts flashing even
though decalcified water
has been used.
Even decalcified water
contains low amounts of
calcium carbonate.
Descale the appliance. Please refer here to
the section
f
 
Descaling
.
Where can I obtain
descaling agents?
Special descaling agents can be obtained
from www.tassimo.com, the Bosch
customer service department (article no.
573828, for contact details, see page 29) or
from your retailer.
The quality of the crema
has deteriorated.
The beverage outlet is sticky
or dirty.
Clean the beverage outlet. Please refer here
to the section
e
 
Cleaning
.
Clean the brewing unit with the yellow
Service T DISC. Please refer here to the
section
e
 
Cleaning
.
Build-up of limescale in the
appliance.
Descale the appliance. Please refer here to
the section
f
 
Descaling
.
Water is dripping from
the brewing unit.
The T DISC is damaged or
leaky.
The T DISC has not been
pierced correctly.
Do not use T DISCs more than once.
Do not use damaged T DISCs.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the T DISC and clean the brewing
unit. Please refer here to the section
e
 
Cleaning
.
The piercing unit has not
been inserted correctly.
Press the piercing unit into its holder using
both thumbs (until an audible click is
heard).
Troubleshooting
H
TAS12xx_1Text_UC.indb
5
26.04.2013
14:34:31