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Bosch WAT28400UC Instructions for Use - Page 33

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Error messages Display Fault Measure è flashes Door not closed properly. Check to be sure no laundry is caught in the washer door. Close the door securely. r Cold water tap not turned on. Turn on the cold water tap. Supply hose for cold water kinked Eliminate the cause, replace the hose if damaged. or pinched closed. Strainer in water supply hose clogged. Clean the water inlet strainer. ~ Cleaning the water inlet strainers; Page 28 Cold water pressure too low. Eliminate the cause. E:93 Hot water tap not turned on. Turn on the hot water tap. (Displayed at end of first cycle without hot water. Not displayed in subsequent cycles if hot water is not available. Reset after second cycle with hot water) Supply hose for hot water kinked or pinched closed. Hot water pressure too low. Strainer in water supply hose clogged. Eliminate the cause, replace the hose if damaged. Eliminate the cause. Connect both supply hoses (hot and cold water) for hot water appliances. ~ Water connections; Page 13 E:32 Not a fault - the unbalanced load (alternating display with detection system has interrupted END when program is the spin cycle because the laundry finished) is unevenly distributed. Distribute small and large items of laundry evenly in the drum. If necessary, start an additional spin program. E:18 Too much detergent used or non- Use less detergent for future loads. Only use HE deter- HE detergent used. Ådisplays at gents. end of cycle. ~ Your washing machine is intended for; Page 5 Pump is blocked (obstructed). Clean the washer drain hose and/or the drain pipe. May need to perform pump maintenance to clear blockage. ~ Cleaning the drain pump; Page 28 Others Turn off machine, wait 5 seconds and turn on again. If the display shows again, call customer service. Customer service Contact the Customer Service department if your appliance needs repair. Our representatives will be happy to provide details for an authorized service provider close to you. E-Nr. and FD (serial) number: When you contact Customer Service, please have the ENr. (model number) and the FD (serial) number for your appliance available. You can find the identification plate with these numbers on this information on inside of the appliance door or on the back of the appliance. Questions? Please contact us. We look forward to hearing from you! ZZZERVFKKRPHFRP 0DLQ6WUHHW6XLWH ,UYLQH&$ 33

Section	Page
en-us Use and Care Manual, Installation Instructions	1
Washer	1
Table of contentsen-us Use and Care Manual, Installation Instructions	3
Your washing machine is intended for 5	3
Importance and meaning of symbols 5	3
IMPORTANT SAFETY INSTRUCTIONS 6	3
Introduction to your new washer 7	3
Dimensions and clearances required 8	3
Installation instructions 10	3
Getting to know your appliance 18	3
Operating Instructions 19	3
Signal 22	3
Laundry 23	3
Laundry detergents and additives 24	3
Program selection table 25	3
Default Program and Option settings 26	3
Additional Program Option settings 27	3
Cleaning and maintenance 27	3
Troubleshooting 30	3
Customer service 33	3
STATEMENT OF LIMITED PRODUCT WARRANTY 34	3
Important information	4
Purchase information	4
Customer service	4
1. Contact your installer or the Authorized Service Provider in your area and explain to them why you are not satisfied. This will usually correct the problem.	4
2. If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at: BSH Home Appliances 1901 Main Street, Suite 600 Irvine, CA 92614 or calling us at:	4
Your washing machine is intended for	5
NOTICE:	5
Importance and meaning of symbols	5
9 WARNING	5
electrical shock hazard	5
9 CAUTION	5
NOTICE:	5
Tip:	5
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
WARNING	6
WARNING	6
IMPORTANT SAFETY INSTRUCTIONS	7
READ AND SAVE THESE INSTRUCTIONS	7
WARNING	7
WARNING	7
Introduction to your new washer	7
9 WARNING	7
risk of fire, electric shock or injury	7
Standard features and helpful information	7
Special features	7
Environmentally friendly use of your washer	8
Dimensions and clearances required	8
Appliance dimensions	8
Length of power cord and water supply hoses	8
Installation types	9
Installation instructions	10
9 WARNING	10
Risk of fire, electirical shock or injury to persons	10
9 CAUTION	10
Washing machine is heavy	10
Introduction	10
NOTICES	10
Tools needed	11
Waste disposal	11
9 WARNING	11
Warnings for children	11
9 WARNING	11
To avoid risk of injury or death, do the following	11
Parts provided with your washer	11
NOTICE:	12
Set up on a pedestal with drawer	12
Installation checklist	12
Importance of installing on a solid, level floor	12
Remove the transport bolts	13
9 CAUTION	13
Damage to the appliance or injury possible	13
1. Remove hoses from the brackets.	13
2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.	13
3. Place covers over the transport bolt holes Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressing...	13
NOTICE:	13
Water connections	13
NOTICES	13
NOTICES	14
9 WARNING	15
Scalding	15
Note:	15
NOTICE:	15
Leveling the washer	15
1. Install the washer on a level and solid surface, preferably in a corner of a room.	15
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.	15
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.	15
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.	15
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no \	15
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).	15
1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.	15
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.	15
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.	15
Electrical connection	15
9 WARNING	15
Electrical shock hazard	15
9 WARNING	15
Electrical Shock hazard	15
9 WARNING	16
Electrical Shock hazard	16
To reduce the risk of electrical shock:	16
9 WARNING	16
Electrical shock hazard	16
Transporting the washer	17
1. Disconnect the washer power cord from the wall outlet.	17
2. Turn off the water supply to the washer.	17
3. Disconnect water supply lines from the tap.	17
4. Disconnect the drain hose from the drain location.	17
5. Install the transport bolt assemblies as shown in the following images.	17
1. Remove all four transport bolt hole covers.	17
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.	17
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.	17
1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.	17
2. Insert the transportation bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction show...	17
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transportation bolt assemblies before tighten...	17
Getting to know your appliance	18
Control panel	18
Operating Instructions	19
9 WARNING	19
Before doing any laundry with your washing machine	19
Before loading your first load of laundry	19
Using the cycle selector to choose a wash cycle	19
NOTICE:	19
Changing default cycle settings	19
Selecting additional cycle settings	19
Loading the laundry	19
9 WARNING	19
Tip:	19
Tips	20
Filling the detergent and additives compartments	20
NOTICE:	20
9 WARNING	20
Irritation of eyes/skin!	20
NOTICE:	20
Tips	20
1. Open the detergent dispenser tray.	21
2. Add detergent or additive.	21
3. Avoid overfilling the compartment to prevent early dispensing.	21
4. Close the detergent dispenser tray completely before starting the wash cycle.	21
Tip:	21
1. Pull out the detergent dispenser tray. Press down on the insert and remove the drawer completely.	21
2. Push the liquid detergent insert forward and down as shown.	21
3. Reinsert the tray into its compartment.	21
NOTICE:	21
Starting the cycle	21
NOTICE:	21
Child lock	21
NOTICE:	21
Selecting a different cycle	21
1. Touch Start/Pause.	21
2. Select another cycle.	21
3. Touch Start/Pause. The new cycle starts from the beginning.	21
Pausing/Adding a garment to the cycle	21
For adding a garment after the cycle begins.	21
1. Touch Start/Pause.	21
2. Open door carefully and add or remove laundry item.	21
Note:	21
3. Close door.	21
4. Touch Start/Pause.	21
NOTICE:	21
Cancel cycle	21
1. Touch Start/Pause.	21
2. Cool the laundry off: Select Rinse.	21
3. Touch Start/Pause.	21
1. Touch Start/Pause.	21
2. Select Drain.	21
3. Touch Start/Pause.	21
Cycle end	22
NOTICE:	22
Removing laundry/switching the appliance off	22
1. Open the front door of the washer and remove the laundry.	22
2. Turn the cycle selector to the Off position. Appliance is switched off.	22
3. Turn off the water tap.	22
NOTICES	22
Signal	22
Activate adjustment mode	22
1. Select Cotton Normal on Position 1.	22
2. Hold down Start/Pause and turn the Program Selector to the right (Position 2). Release Start/Pause button.	22
Laundry	23
Preparing the laundry	23
NOTICE:	23
Sorting the Laundry	23
Identifying and treating stains	23
Laundry detergents and additives	24
Adding the correct amount of HE detergent	24
9 WARNING	24
NOTICE:	24
Program selection table	25
Tips	26
Starching	26
NOTICE:	26
Dyeing/bleaching	26
Soaking	26
1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.	26
2. Turn the program selector to Cotton Normal Cold program.	26
3. Touch Start/Pause.	26
4. After approximately. ten minutes, touch Start/Pause.	26
5. After the required soaking time, touch Start/Pause again to continue or change the program.	26
NOTICES	26
Default Program and Option settings	26
Changing the temperature range	26
Changing the spin speed range	26
Finish in	26
NOTICE:	26
Additional Program Option settings	27
Extra Rinse +1, +2	27
Prewash PW	27
SpeedPerfect G	27
Note:	27
Cleaning and maintenance	27
9 WARNING	27
Risk of electric shock hazard!	27
Cleaning the housing and control panel	27
9 WARNING	27
Risk of explosion!	27
Cleaning the drum	27
Descaling the washer	27
NOTICE:	27
Cleaning the detergent dispenser tray	27
1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer housing.	27
2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.	27
3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.	27
4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.	27
Tip:	27
Cleaning the water inlet strainers	28
1. Turn off the water tap.	28
2. Turn the cycle selector to any wash cycle (not to Drain or Spin).	28
3. Touch Start/Pause and allow 30 seconds to pass.	28
4. Turn the cycle selector to the Off position.	28
1. Remove the hose from the tap.	28
2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.	28
3. Reconnect the hose to the tap.	28
1. Remove the hose from the inlet on the back of the washer.	28
2. Using narrow pliers, grasp and pull the strainer from the inlet port.	28
3. Rinse the strainer under running water.	28
4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.	28
NOTICE:	28
Cleaning the drain pump	28
9 WARNING	28
risk of scalding	28
1. If the washer has not been drained, try to drain it now. Turn the program selector to the Drain and touch the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is totally blocked, the water will be ...	28
2. Shut off the tap so that no more water flows in and has to be drained.	28
3. Open and remove the service cover.	28
4. Loosen the screws and remove the protective film.	29
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...	29
6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...	29
7. Reinstall the protective film over the pump access using both screws.	29
8. Snap the service cover in place at the hinges and close it.Wipe up any spilled water.	29
NOTICE:	29
Troubleshooting	30
Emergency door lock release	30
9 WARNING	30
Risk of scalding	30
9 WARNING	30
Risk of injury	30
9 CAUTION	30
Water damage and burn injury	30
1. Turn the washer off by rotating the cycle selector to the Off position. Any running program will then be cancelled. Disconnect the mains plug.	30
2. Allow the water in the drum to cool off.	30
3. Allow the washer drum to come to a stand still (no longer spinning).	30
4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.	30
5. Loosen screws and remove the protective foil.	30
6. The washing machine door can then be opened.	30
7. The door can now be opened.	30
General Troubleshooting	30
9 WARNING	30
electric shock hazard	30
1. Turn the cycle selector to Off.	30
2. Disconnect the washer from the power outlet.	30
3. Turn off the water taps.	30
4. Call Customer Service.	30
NOTICE:	30
Error messages	33
Customer service	33
STATEMENT OF LIMITED PRODUCT WARRANTY	34

Match case Limit results 1 per page

Error messages

Customer service

Contact the Customer Service department if your

appliance needs repair. Our representatives will be

happy to provide details for an authorized service

provider close to you.

E-Nr.

and

(serial) number:

When you contact Customer Service, please have the

E-

Nr.

(model number) and the

(serial) number for your

appliance available. You can find the identification plate

with these numbers on this information on inside of the

appliance door or on the back of the appliance.

Questions? Please contact us. We look forward to

hearing from you!

Display

Fault

Measure

flashes

Door not closed properly.

Check to be sure no laundry is caught in the washer

door. Close the door securely.

Cold water tap not turned on.

Turn on the cold water tap.

Supply hose for cold water kinked

or pinched closed.

Eliminate the cause, replace the hose if damaged.

Strainer in water supply hose

clogged.

Clean the water inlet strainer.

Cleaning the water inlet strainers; Page 28

Cold water pressure too low.

Eliminate the cause.

E:93

(Displayed at end of

first cycle without hot

water. Not displayed in

subsequent cycles if

hot water is not avail-

able. Reset after sec-

ond cycle with hot

water)

Hot water tap not turned on.

Turn on the hot water tap.

Supply hose for hot water kinked or

pinched closed.

Eliminate the cause, replace the hose if damaged.

Hot water pressure too low.

Eliminate the cause.

Strainer in water supply hose

clogged.

Connect both supply hoses (hot and cold water) for

hot water appliances.

Water connections; Page 13

E:32

(alternating display with

END when program is

finished)

Not a fault – the unbalanced load

detection system has interrupted

the spin cycle because the laundry

is unevenly distributed.

Distribute small and large items of laundry evenly in

the drum. If necessary, start an additional spin pro-

gram.

E:18

Too much detergent used or non-

HE detergent used.

displays at

end of cycle.

Use less detergent for future loads. Only use HE deter-

gents.

Your washing machine is intended for; Page 5

Pump is blocked (obstructed).

Clean the washer drain hose and/or the drain pipe.

May need to perform pump maintenance to clear

blockage.

Cleaning the drain pump; Page 28

Others

Turn off machine, wait 5 seconds and turn on again. If

the display shows again, call customer service.