Bose VCS-300 Owner's guide - Page 12

Troubleshooting, Customer, service

Page 12 highlights

Maintaining Your Home Theater Speakers Troubleshooting Problem What to do • No sound • Check the volume control. • Make sure the receiver (or amplifier) is plugged in and turned on. • Check all connections (see pages 8-9). • Make sure the receiver is not on Mute. • Make sure headphones are not connected to the receiver. Center • Make sure your receiver has amplified or surround center and surround channels. speaker • Be sure your receiver is set properly does not work (refer to pages 10-11). • Check the audio source material to be sure it is encoded for surround sound. • Check the speaker connections. Refer to "Make the connections" on page 8. • If your surround sound receiver is Pro-Logic, be sure an RCA stereo cable connects the receiver to a stereo sound source (TV, VCR, laserdisc, or DSS player). • If the receiver is connected directly to a stereo television, make sure that all other program sources (VCR, laserdisc, or DSS player) are connected to the TV • using RCA stereo cable as well. • If your surround sound receiver is Dolby Digital (AC-3), be sure the sound source (DSS, laserdisc, or DVD player) is con- nected directly to your receiver as described in your receiver owner's guide. Center speaker intermittently shuts down • Reduce the volume until that speaker returns to normal play. Automatic electronic protection circuitry may have engaged to prevent an overload. • Check the power rating of your receiver (see "Compatibility" on page 13.) • Make sure your receiver is set for NORMAL surround sound center mode. Sound is distorted • Check the speaker cord for damage. • Reduce the output level from your TV or other components connected to the receiver. Customer service To arrange for service, contact your authorized Bose" dealer. Or, to contact Bose directly, refer to the listing on the inside • back cover. 12

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Maintaining
Your
Home
Theater Speakers
Troubleshooting
Problem
What
to
do
No
sound
Check
the
volume
control.
Make
sure
the
receiver
(or
amplifier)
is
plugged
in
and
turned
on.
Check
all
connections
(see
pages
8-9).
Make
sure
the
receiver
is
not
on
Mute.
Make
sure
headphones
are
not
connected
to
the
receiver.
Center
or
surround
speaker
does
not
work
Make
sure
your
receiver
has
amplified
center
and
surround
channels.
Be
sure
your
receiver
is
set
properly
(refer
to
pages
10-11).
Check
the
audio
source
material
to
be
sure
it
is
encoded
for
surround
sound.
Check
the
speaker
connections.
Refer
to
"Make
the
connections"
on
page
8.
If
your
surround
sound
receiver
is
Pro
-Logic,
be
sure
an
RCA
stereo
cable
connects
the
receiver
to
a
stereo
sound
source
(TV,
VCR,
laserdisc,
or
DSS
player).
If
the
receiver
is
connected
directly
to
a
stereo
television,
make
sure
that
all
other
program
sources
(VCR,
laserdisc,
or
DSS
player)
are
connected
to
the
TV
using
RCA
stereo
cable
as
well.
If
your
surround
sound
receiver
is
Dolby
Digital
(AC
-3),
be
sure
the
sound
source
(DSS,
laserdisc,
or
DVD
player)
is
con-
nected
directly
to
your
receiver
as
described
in
your
receiver
owner's
guide.
Center
speaker
intermittently
shuts
down
Reduce
the
volume
until
that
speaker
returns
to
normal
play.
Automatic
elec-
tronic
protection
circuitry
may
have
engaged
to
prevent
an
overload.
Check
the
power
rating
of
your
receiver
(see
"Compatibility"
on
page
13.)
Make
sure
your
receiver
is
set
for
NORMAL
surround
sound
center
mode.
Sound
is
distorted
Check
the
speaker
cord
for
damage.
Reduce
the
output
level
from
your
TV
or
other
components
connected
to
the
receiver.
Customer
service
To
arrange
for
service,
contact
your
authorized
Bose"
dealer.
Or,
to
contact
Bose
directly,
refer
to
the
listing
on
the
inside
back
cover.
12