Bose Wave PCinteractive Owner's guide - Page 55

Reference Table 1: General Troubleshooting Problem What to do No computer sounds until Wave/PC™ Re-install the Wave/PC software application. system application is launched. The Wave/PC system application window looks strange. Colors are not smooth and the information window contains blocks. Go to the Control Panel of your computer. Open the display properties and change the color setting (if supported) from 256 to a greater color depth. When the Wave/PC system is off, I still Although the Wave/PC application is not running, the Wave/PC unit is still used hear sounds generated by other appli- as computer speakers. To turn off all computer sounds, click the Mute button, cations. Why? or right-click on the Wave/PC monitor icon and select Exit. Tone alarm is sounding and I cannot On the Wave/PC unit, press the Snooze button or the On/Off button to turn the activate the snooze function using the alarm off. remote. Table 2: AM/FM troubleshooting Problem What to do The AM/FM buttons in the application • Check the interface cable connection between your computer and the window are grayed and clicking on them has no effect. Wave/PC system unit. • Close all other programs that use the serial port. • Close the Wave/PC monitor and launch the Wave/PC application again. • Click the Setup button and click on the General tab. Click the Search for Wave/PC button. • Save all your work and restart your computer. If problem still persists, con- tact Bose Customer Service. Poor AM and FM reception. When tuning to a station having a strong signal indicator, I get static. When seeking next higher/lower station, the seek operation never stops. • Move the Wave/PC system unit away from the computer monitor. • If possible, connect the Wave/PC system unit to an AC outlet not used by your computer system. • To improve AM reception, turn the radio slightly. • To improve FM reception if you are not using an external antenna, straighten the power cord as much as possible. • For improved FM reception, connect the supplied FM dipole antenna to the external FM antenna jack on the back of the Wave/PC unit. Cannot update my station list from the Check your internet connection. Bose® server. A station in my local area is not listed in the Station Finder, or the station information is incorrect. • Update the station list from the Bose server. • Manually edit the information. • Send an e-mail to Bose with the correct information so that the Bose server can be updated. Click the Setup button and click on the Internet tab. Click the Tech Support button. Enter your message and click the Send button. The AM/FM radio turns off when I By default, the Wave/PC system automatically turns off the radio when the close the Wave/PC system application application is closed. To change this setting: or when I shut down my computer. 1. Click the Setup button and click the AM/FM tab. 2. Select, "Tuner should continue playing when application is shut down." Partial or missing information for a sta- Click the Edit Station button and edit the station information. tion in the Station Finder. PDF259774_00 April 12, 2001 55